Ratings based on 200 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Oct 2024
Fantástico, total relax. Muy lindo perfecto para descansar.
Comment from Hotel Management
13 Oct 2024 by Equipa Agua Hotels Mondim de Basto, Hotel Management
Estimada Hóspede,Gostaríamos de agradecer os comentários que teve a gentileza de partilhar, relativamente à sua recente estada no Agua Hotels Mondim de Basto.É gratificante ficar a saber que proporcionamos uma experiência agradável.Esperamos no futuro voltar a recebê-la no nosso hotel.Com os melhores cumprimentos.Equipa Agua Hotels Mondim de Basto
5 out of 5
by A verified traveler from Calabasas

Posted 18 Jun 2023
One of the most beautiful locations I’ve ever been to with amazing views from every corner and direction.
Comment from Hotel Management
20 Jun 2023 by Equipa Agua Hotels Mondim de Basto, Hotel Management
Dear Guest, Thank you for your nice review.It was a pleasure to have you as our guest and we will be delighted if you return.Kindest regardsAgua Hotels Mondim de Basto Team
5 out of 5
by A verified traveler from Miami

Posted 26 Jun 2022
Super nice and quiet place
5 out of 5
by A verified traveler

Irrepreensível em todos os aspectos

Posted 28 Dec 2021 on Hotels
O Hotel é excelente. Os funcionários são muito simpáticos e atenciosos. A paisagem é deslumbrante e as piscinas interiores são ótimas e com vista privilegiada para a serra que circunda o hotel. O pequeno almoço é bastante variado com uma excelente seleção de doces, para além das habituais carnes frias. O quarto é amplo e confortável. Tenciono voltar a este hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jun 2021 on Hotels
4 out of 5
by A verified traveler from Braga

Posted 4 Sep 2020
O Hotel tem excelentes instalações. A localização é do melhor. Os quartos atendendo à qualidade do hotel deveriam ser melhorados, as toalhas deveriam ser mudadas todos dias sem solicitação.
Comment from Hotel Management
12 Sep 2020 by Borges, Hotel Management
Estimado Hospede, Obrigada pelo seu comentário relativamente à Vossa recente estadia no Agua Hotels Mondim de Basto. Ficamos muito agradados pelas Suas palavras e por saber que gostou de estar na nossa companhia. Tomamos nota das suas sugestões é algo que vamos ponderar cuidadosamente e avaliar possível impacto. Esperamos no futuro voltar a recebê-lo no nosso hotel. Com os melhores cumprimentos. Diretor de Hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2019 on Hotels
3 out of 5
by A verified traveler

Appearance much better than content

Posted 20 Oct 2018 on Hotels
The hotel is located high on a hill outside Modim de Basto, and the surrounding landscape is beautiful. The architecture is suitable for the landscape - the floors on the side of the hill where the 5th floor is the highest and the first floor is at the bottom. Very nice building and gardens. The room we received on the fifth floor was a higher standard than the room we received on the first floor through booking.com - so we recommend asking for a room on the 5th floor (reception floor). There was no difference in price, on the contrary - 4 euros cheaper. Spacious room Huge balcony, bathroom, bottle of mineral water. There is also no coffee making facilities in this room or the other. Towels – only 2 normal size and 2 tiny the size of a cleaning cloth. Not as expected from a 4* hotel. We were amazed and angry when we found out that the hotel charged the credit card - in advance and thus prevented us from using/ choosing another payment method. When I made the booking at hotels.com I chose the option "pay later" at the hotel. This option is more expensive. The breakfast – Not as expected from a 4 star hotel. During this trip we stayed at 2 other 4 star hotels (North Portuga ) and the standard of breakfast was higher. Water in the pools – cold for swimming in October. I can't give my opinion about the a/c as it wasn't essential during our one night stay
5 out of 5
by Emer

Posted 3 Aug 2017 on Hotels
Comment from Hotel Management
5 Aug 2017
Muito obrigado
5 out of 5
by A verified traveler

Posted 11 May 2017 on Hotels
Comment from Hotel Management
4 Jun 2017
Exmo (a) senhor (a), Muito obrigado. Felicidades Atentamente JB
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