Ratings based on 995 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Love that the Keg is in the same building
by A verified traveler
Posted 1 Jan 2025
The parking lot was very inconvenient
by A verified traveler
Posted 1 Jan 2025
This is our favourite hotel. We know exactly what to expect. Always great!
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 28 Dec 2024
by A verified traveler
Posted 28 Dec 2024
Holiday breakfast was pick up in a bag. Kids were walking in hall with arms full which explains why there was only a
Muffin left. Front desk staff are excellent. Parking lot well maintained in snowy weather. Pool and whirlpool are ok.
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear John,Thank you for sharing your feedback! We're glad to hear that our front desk staff provided excellent service and that the parking lot was well maintained during the snowy weather. We apologize for the holiday breakfast experience and will look into improving the distribution to ensure everyone has access to a variety of options. We're happy you enjoyed the pool and whirlpool, and we hope to provide a more pleasant breakfast experience next time you stay!We hope you enjoy your journey,Guest Services Team
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 3 Dec 2024
Great spot
Comment from Hotel Management
3 Dec 2024 by General Manager, Hotel Management
Dear Allan,Thank you for taking the time to share your thoughts with our team. We are honored to have earned a perfect rating and glad that you enjoyed your stay with us. It was a pleasure to have you as a guest, and we look forward to welcoming you back. We hope you enjoy your journey,Guest Services Team
by A verified traveler from Calgary
Posted 29 Nov 2024
I always love staying at the residence in when I am travelling with my dogs. They are very pet friendly and the extra space of the apartment style rooms makes the stay very enjoyable. The breakfast is always great and the location in Moncton is very convenient
Comment from Hotel Management
1 Dec 2024 by General Manager, Hotel Management
Dear Alina,Thank you for your feedback. We are pleased you enjoyed our spacious accommodations, tasty breakfast, convenient location, and pet-friendly facilities. It was nice having you join us at Residence Inn by Marriott Moncton, and we look forward to seeing you again soon.We hope you enjoy your journey,Guest Services Team
by A verified traveler
Posted 25 Nov 2024
I have stayed at this facility on numerous occasions, overall fully satisfied with our stay. Only issue was in regards to the underground parking. No access to the stairs to the motel from the underground parking up on arrival. You have to go the long way outside with luggage in hand to the lobby. Once you check in they will provide a pass key via your room key.
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Dear John,Thank you for your review. We're sorry for the inconvenience the underground parking caused you during your stay. Please know that we will consider your comments as we continue to enhance our guest experiences and satisfaction. However, we are happy to hear that you enjoyed your overall stay. We appreciate you bringing this to our attention and we hope to welcome you back for a more seamless stay.We hope you enjoy your journey,Guest Services Team
