Ratings based on 433 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Good value
by A verified traveler
Posted 13 Sep 2024
This city was so enchanting! One of my top 3 I visited. Traveling by train and bus I try to avoid Taxis. This hotel is located within close proximity to those. The staff was very accommodating and helped me more than once with the map and directions. They were gracious to hold my bags past check out until my train was ready to leave which gave me more time to site see without lugging my suitcases around. Very good English speakers so I was very comfortable,!
by A verified traveler
Posted 12 Sep 2024
Broken table
Broken sink
Bed has No headboard
No coffee
No luggage rack
Minimal furniture (one small wooden chair and one leather chair in a junior suite!)
No shower cap, conditioner, lotion, and the only supply in the bathroom is a wall mounted body wash and shampoo (same bottle). That same wall mounted unit is also on the sink for hand soap.
Club nearby with loud music
Elevator only fits 2 people and doesn’t go to ground level without reception pressing something.
It is a hostel not a hotel
by A verified traveler
Posted 7 Sep 2024
by A verified traveler
Posted 24 Aug 2024
Free breakfast was nicer than expected. Room was basic and small but clean and cozy. Location is great, close to train and old town.
by A verified traveler
Posted 23 Aug 2024
expensive but in a good area
by A verified traveler
Posted 23 Aug 2024
Very courteous staff. Front desk lady, Ana, was very nice. Hotel is dated but very clean. Recommend to stay. Breakfast is average
by A verified traveler
Posted 23 Aug 2024
Property had unique feeling of past and present. The front desk lady, Ana, was amazing. She helped us in all possible ways. Awesome customer service by her. Other staff was also very polite.
Great place to stay close to station
by A verified traveler
Posted 21 Aug 2024
No AC , you got to keep window open if hot . Reception girls were nice , breakfast hostess was typical unfriendly swiss as if do you favor, there yogurts didn’t have label blow it when I ask she rude point me some label on top somewhere. This Swiss needed to get train to treat guest as customer
by A verified traveler
Posted 21 Aug 2024
This property has no AC , you have to keep window open when hot . But there is a busy street, below so hard to sleep with loud tram noise. They did move was to 4th floor from 2nd and away from street. But it was facing courtyard so no wind . Pretty uncomfortable in late July . Breakfast was ok . Lady who was host for breakfast was typical unfriendly Swiss . Reception girls speaks good English and were friendly. They do have portable AC but it was already booked . Location was very close to train station and they gave city transportation pass .
