Ratings based on 83 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Adam, Hotel Management
Thank you so much for your great score and wonderful comments - we hope to see you again!
by A verified traveler
Princess feel like experience
Posted 15 Jun 2024 on HotelsIt is the best experience i ever had with my mom and kids. We felt princesses for a week. Everyone is friendly amazing and professional. Great services. Everything was so relaxing luxuriously and breathtaking views on the beach. I would like to come over and over mostly for the people and the services.
Comment from Hotel Management
15 Jun 2024 by YS, Hotel Management
Nous sommes ravis d'avoir reçu tel magnifique avis de vous. A la prochaine
by A verified traveler
Posted 4 Apr 2024 on Hotels
Comment from Hotel Management
5 Apr 2024 by wb, Hotel Management
Thank you so much for your great score and wonderful comments - we hope to see you again!
by A verified traveler
Book with high caution
Posted 9 Feb 2024 on Hotelsthe hotel has 3 coffee shop and not three bars, point to be corrected on the hotel.com website. When we turned on the heating a petrid smell came out.
we had half board and every dinner, the fountain disappeared and made us pay for the bottle of water.
to note however, a smiling, courteous staff and the cleanliness of the rooms
Comment from Hotel Management
10 Feb 2024 by guest relation , Hotel Management
Thank you for your review which we note with thanks - we believe we offer a great product for a great price
by A verified traveler
Posted 10 Jul 2023
No leadership , customer service very poor, communication between staff does not exist
Comment from Hotel Management
25 Aug 2023 by Guest Relations, Hotel Management
Thank you for your feedback, we believe our staff offer a great experience for our customers and do their very best
by A verified traveler
Posted 14 Jun 2023
Horrible hotel
Comment from Hotel Management
24 Jun 2023 by Guest Relations, Hotel Management
Your feedback is noted with our thanksWe thank you for taking the time to let us know your views, we think we offer a great product at a great price and are sad to hear you didn’t think the same way
by A verified traveler
Posted 21 Feb 2023
one of the worst hotel experiences
Comment from Hotel Management
23 Mar 2023 by OD, Hotel Management
Cher Bhaeddinemerci d'avoir pris le temps de nous écrire au sujet de votre expérience à l'hôtel, des critiques comme celle-ci nous donnent l'occasion d'aborder les domaines d'amélioration. La satisfaction des clients est notre priorité absolue, nous sommes fiers des services fournis par notre hôtel et nous sommes toujours à la recherche pour trouver des moyens d'améliorer, d'identifier les opportunités de formation et d'offrir une expérience client exceptionnelle. Nous sommes impatients de vous entendre à nouveau.Cordialement,Hôtel Amir Palace
by A verified traveler
Posted 4 Oct 2022
Nothing to like about this hotel specially the food they served us left overs and im not joking i was furious no buffet breakfast lunch or dinner and i booked all inclusive they just brought the food to our table what a nightmare..
by A verified traveler
STAY AWAY DISGUSTING PLACE
Posted 4 Oct 2019 on HotelsThis is the worst hotel we have both ever experienced thought we were in a horror movie it was horrendous the food wasnt even good enough for pigs. The room was disgusting shower was hot and cold mosquitoes everywhere no spa no massage jacuzzi was broke the corridors were like you were in a mental hospital there were staircases open to people which weren't even finished. This place shouldn't be graded even a 1 star and should be closed down
Comment from Hotel Management
4 Oct 2019 by Guest Relations, Hotel Management
Our hotel is checked regularly by the authorities and we meet all required standards.
by A verified traveler from Montréal
Posted 13 Sep 2019
Comment from Hotel Management
16 Sep 2019 by Guest Relations , Hotel Management
Thank you for your feedback
