Ratings based on 969 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Roann, Hotel Management
We appreciate your perfect rating, Mark. Please visit us again here in Monarch Mountain Lodge. Thanks!
by A verified traveler
Posted 29 Oct 2024
Unique property with all the amenities. Beautiful location, friendly staff. Working jacuzzi plus nice indoor pool, sun deck and games. We will def be back.
Comment from Hotel Management
4 Nov 2024 by Roann, Hotel Management
Hello Ashley - We appreciate you taking time to leave a review for us. Glad to hear you enjoyed the location and also our amenities. Thank you as well for seeing our friendly staff. We can't wait to see you again here in Monarch Mountain Lodge.
by A verified traveler
Posted 20 Oct 2024
It looked a bit abandoned when i pulled up. No sign of its name on the building. Unfriendly front desk person. Only realized later that my credit card was charged for an extra fee. Run down.
Comment from Hotel Management
20 Oct 2024 by Kelly, Hotel Management
Susan - you were charged a incidental free of 25 which is not actually a charge, instead it is a pre-authorization for incidentals. Most all hotels place a hold for incidentals. It is removed upon check out. Most banks remove it from your banks statement within 1-3 business days. This is a very common procedure among hotels. You should travel more! Kelly
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Roann, Hotel Management
We truly appreciate your rating Kathleen. Looking forward to seeing you again here in Monarch Mountain Lodge.
by A verified traveler from Littleton
Posted 11 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Roann, Hotel Management
Thanks Stephen for your rating. Visit us again here Monarch Mountain Lodge.
by A verified traveler
Posted 29 Sep 2024
The room was older but quite clean. The restaurant had very good burgers. Staff was friendly.
Comment from Hotel Management
30 Sep 2024 by Roann, Hotel Management
Hi Robert - Glad to hear you had an awesome stay with us. Looking forward seeing you again here in Monarch Mountain Lodge. Thank you!
by A verified traveler
Posted 26 Sep 2024
The kitchen staff and burgers were great. The bed was good. The entire place in general needs a good cleaning and fixing up. The owner needs to start taking better care of the place.
Comment from Hotel Management
30 Sep 2024 by Roann, Hotel Management
Hello Thomas - Thanks for appreciating our staff. Hope you can visit us again here in Monarch Mountain Lodge.
by A verified traveler
Posted 23 Sep 2024
Location was convenient for where we were staying. We had been backpacking all week and wanted a place to stay that could allow for a bit of relaxation before we drove home. We specifically picked this place since it was further from a populated town and had a restaurant of it's own. We had not planned to leave while we were there. However, the menu they had on the website did not come close to matching what was in the restaurant. (when we inquired about this we were laughed at and told their menu online hadn't been updated in years) At this point it meant we were either eating our leftover trail food or going out to eat for every meal and having to drive in town. This was not the experience we had expected, and being laughed at for expecting the website to have updated information on the hotel was not appreciated or professional in any way. The room was clean, I don't care it was outdated, we just wanted a place to sleep after being in the cold all week. Sleep did not happen as we had a baby next door that screamed all night both nights and the hotel has very poor insulation between rooms. (We could hear in detail what they were doing in the bathroom and normal conversations on top of the all night long screaming) No windows and balcony french doors couldn't be left with the curtains open because we had people staring in at us from outside the door since the balcony is open to everyone on that side of the hotel without any partition. Which added to noise and lack of privacy
Comment from Hotel Management
30 Sep 2024 by Roann, Hotel Management
Hello Melissa - Apologies for your inconvenience and we did not meet your expectations. We'll make sure all your feedback will be addressed. Thank you
by A verified traveler
Posted 17 Sep 2024
I stopped here on the ski off season (good price) on my way back from.a backpacking trip in the Colorado Rockies. Old building, but bring kept up quite well. I hoghly recommend a dtop here in the off season. Very friendly staff who go all out to make your dtsy a nice one.
Comment from Hotel Management
23 Sep 2024 by Roann, Hotel Management
Hi Brenda - Glad you had a wonderful stay here in Monarch Mountain Lodge and thanks for appreciating our staff. Visit us again soon.
by A verified traveler
Posted 15 Sep 2024
Dislike - No room to put our personal products im the bathroom.
Comment from Hotel Management
23 Sep 2024 by Roann, Hotel Management
Hello James - Thanks for your feedback. We value your comments and we will improve our services. Please visit us again here in Monarch Mountain Lodge.
