Ratings based on 7 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Nairobi, KE
Posted 1 Oct 2018
This was a pleasant resort that was spacious and we enjoyed use of the pool and the availability of a restaurant on property. The restaurant service however was very poor and made it less interesting to utilize due to the difficulty of ordering. Overall the property is lovely and the reception was welcoming and accommodating.
Recommended
for Everyoneby A verified traveler
Posted 30 Apr 2018
Was nice but there was no internet for the last two days we were there,
Comment from Hotel Management
7 May 2018 by Abdulrauf, Hotel Management
Thank you for your review. We are extremely sorry about the internet issues and we will work on it to make the corrections.
Recommended
for Everyoneby A verified traveler from London
A very nice place to stay
Posted 18 Apr 2016
Pros: The staff, the size of our accommodation and the price.
Location: Visit Jumba Ruins, eat at Monsoons Restaurant the seafood platter is to dies for. Go to Custom Beach and have a couple of cold Tuskers
We had a two room apartment, consisting of a nice size living room, kitchen, separate shower/wet room and toilet. It was ideal for accommodating our 9 year old daughter and my wife's sister for part of our holiday and the mother in law for another part. Nice size TV for the footy and movies. Sofa, two arm chairs and a dining table the accommodates 4 people.
There are two nice swimming pools, ideal for the kids. The facilities in the apartment were very good. It's great to have a fridge and cooking facilities on holiday somewhere hot. You don't have to use the cooking facilities in the apartment as they have a restaurant on site and the staff are happy to bring food and drinks to your room. Also you could go out to some of the nice restaurants on the beaches. Food and drink is cheap. Tusker Lager is great and about £1 for half a litre, which beats over £3 a pint!
All of the staff were helpful, friendly and responsive. The chap in charge, the owner was so friendly and helpful too.
There is a small beach 15 minutes or so walking, or a few minutes on a motorbike taxi. There are many other beaches and places to see and things to do a bit further away.
There are local people that live in some of the apartments so you can get a feel for local life and really experience Kenya. Our daughter made friends with a local girl going to a school nearby and other children that came and went during our stay. We had such a great holiday.
by A verified traveler
Posted 15 Feb 2023 on Hotels
by A verified traveler
Posted 27 Jan 2019
by A verified traveler from Copenhagen
A family hotel
Posted 29 Nov 2016
Pros: Big rooms
Cons: a lot: better management is the first priority.
Location: It is not easy to find the hotel, it is in the middle of Mtwapa, not near to any beach, not even near to shops.
My room booked via Expedia had been given to somebody else. Had to wait one hour before an alternative room had been cleaned. There was a lot of noise from workers, hammering, drilling etc - everyday. The manager was not around. When he was he apologized about the noise and said there would be no noise Sunday! But Sunday they were hammering the whole day!
Recommended
for Everyoneby A verified traveler from Berlin
nur etwas für Kenner /Liebhaber
Posted 14 Jan 2016
Pros: Das Zimmer war immerhin sauber /wurde gereinigt.
Cons: Angestellte (z.B.) der Poolboy sollte nicht zum "Kellner" mutieren, welcher sich bei einer Bestellung von(z.B.)Schwarztee mit Limone /Zitrone tot lach
Location: Es liegt nahe den Amüsierzentren.
nun ja, ich bin ja echt Kenya-erfahren; aber dieser Aufenthalt verlangte mir einiges ab. Nach der "nicht vorliegenden" Buchung und schon gar nicht dem Transfer erhielt ich ein Mini-Doppelbett-Zimmer, dafür wäre jedoch das Frühstück inclusive..!? Warum sich in diesem der Spiegel im Zimmer und KEINER im Bad befand entzieht sich meiner Kenntnis.
Die Klimaanlage funktionierte so weit gut, wennauch oft nicht mit FB Steuerbar; die behaupteten "Premium-Kanäle" im TV bestreite ich mit Nichtwissen
Der Kühlschrank mußte zunächst angemahnt werden, warmes /heißes Wasser gab es Grundsätzlich nur nach Anmahnung /Beschwerde. Das WLAN - Netz funktionierte nach gut der Hälfte des Aufenthaltes nicht mehr im Zimmer, jedwede Anfragen diesbezüglich wurden ignoriert.
Wer -wie sonst üblich- üppige Obstteller erwartet wird enttäuscht, es gibt üblicherweise !1! Stück, Ersatzweise (für den permanent fehlenden Juice!) !2! Stück, auch dies nur als "Goodie".
Der /die Pools waren Zeitweise nicht benutzbar /verursachten schweres Hautjucken. Die um den Jahreswechsel herum anwesenden "Indischen" Gäste wurden wesentlich ernster genommen als Europäer /"Schwarze", trotz extremer Überbelegung -was zum Fehlen eines Zweiten Handtuches an >ca.< 5 Tagen führte!
