Ratings based on 87 Verified Reviews
3.0 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
to girls from Norwegian
Posted 11 Oct 2018 on HotelsThe hotel was not clean. Wifi was bad
Comment from Hotel Management
3 Nov 2018 by samson Hotel Manager, Hotel Management
hallow,
this has already been worked on and we appreciate you very much. we would love to accommodate you again
by A verified traveler
AWFUL AWFUL
Posted 14 Aug 2018 on HotelsThe hotel overbooked and so told us that they didn't have a reservation for us after a long and exhausting journey. Luckily, we found a better hotel near by. AVOID THIS HOTEL.
by A verified traveler
Steve's review
Posted 26 Jul 2018 on HotelsWe were very happy with the location of the hotel from where one can order a Uber or a Tuk Tuk for transport. Supermarkets and shops are within reasonable walking distance. The staff were available to clean the room every day and the room itself was nice an spacious with an ensuite shower room. There were two tables, two chairs as well as a refridgerator and a television. It was nice to have breakfast included which consisted of an omelette, bread,butter, jam, tea coffee, juice etc.
by A verified traveler
Posted 4 Jul 2018
Looks good from outside, bedding was nice and chrisp but mosquito net small would not fit on the bed also holes in the nets that place needs major overhaul, lots of noise in the room from traffic outside
Recommended
for Everyoneby A verified traveler
good location, fair price, nice terrace
Posted 3 May 2018We stayed two nights in separate periods. Once in double and once in triple. The double room faces the roof terrace (internal court) and was quite pleasing. The triple room (room 20) was next to the kitchen and the smell and noise were very disturbing.
Overall cleanliness could be definitely improved, and we had both times to ask for towels.
by A verified traveler
Not worth the effort.
Posted 16 Apr 2018 on HotelsThis place is an absolute hoax, I highly recommend you never stay here unless you love to share your room with cockroaches.
Also don't expect your complaints to be addressed and should you find yourself having to check out and requesting your refund, you are given less than 15 mins to vacate as if you were an unruly guest.
Kindly delete this place from your database.
by A verified traveler from Canada
No AC
Posted 21 Mar 2018Room was too hot to sleep, unit set at 16c and blew cool at best, fan did not help. Breakfast was ok. Location was central to old town and fort.
Recommended
for Personal Eventby A verified traveler
Great place for the money.
Posted 5 Feb 2018 on HotelsJoyce , the cleaning lady went out of the way and showed me the supermarket after work. She was always smiling and helping. B
by A verified traveler from canada
Dirty, smelly, unpleasent
Posted 21 Jan 2018
Pros: The reception staff was super nice and almost embarrassed at his hotel
Cons: See comments above. Stop the odors. Pictures of hotel are cropped and mislead
Location: Terrible location For non Muslims
Almost vomited from the smells. Photos on web of hotel misrepresent how dirty, dingy and disgusting this hotel is. After sleepless night I checked out without compensation. Creepy hotel with zero amenities. Most unpleasant shower and room decor. No internet, no beer sold as it’s Muslim halal hotel. Disgusting hotel
by Hillary kipkirui
I enjoyed the food most..
Posted 22 Dec 2017 on Hotelsit was a good experience being my first visit to mombasa. The staff were very hospitable. The breakfast was good. Though you need to do something about the news..it require New matreses please!
