Ratings based on 20 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.0 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2024
Well situated for 10 min walk to fort Jesus and old city. Clean and nice atmosphere
by A verified traveler
Posted 22 Dec 2023
by A verified traveler from Brooklyn
Posted 17 Sep 2023
by A verified traveler
Posted 20 Aug 2023
Convenient for exploring Fort Jesus and the Old Town and walking distance to the Mombasa tusks. Staff very friendly and helpful.
by A verified traveler
Posted 22 Feb 2020
Comment from Hotel Management
28 Feb 2020 by Lotus Hotel, Hotel Management
Thank you for the ratings. We hope to see you soon again where you will be welcomed as part of our family.
Your Classic family hotel
by A verified traveler
Posted 8 Oct 2019
Once grand classic....a bit run down....staff is great....I would stay again...great location
by A verified traveler
Posted 5 Oct 2019
by A verified traveler from Ca
Posted 20 Aug 2019
No hot water no soaps
No service. Bad place
I will not recommend
Comment from Hotel Management
10 Sep 2019 by Rahab, Hotel Management
We apologize for the inconvenience caused as we were in the process of renovations and renewing our solar heaters. Our aim is always to ensure you have an exceptional experience away from home. Should you ever be in Mombasa again, kindly visit us and allow us the opportunity to turn this experience positively around.
by A verified traveler
Pathetic way to start and end your day
Posted 29 May 2019 on HotelsExperience was terrible, rude staff, no hot water, a hard small uncomfortable bed, noisy air con, no slippers, no bathroom mat, seat in the room was without cushions, breakfast was pathetic! Room was dusty.
by A verified traveler
Posted 19 Mar 2019
Very quiet staff friendly walking distance from the beach restaurant bit expensive but room very nice with balcony view ocean in the morning.
