Ratings based on 37 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
I enjoyed everything.
by A verified traveler
Posted 30 Aug 2024
This is more for Expedia. You need to provide the facility confirmation number. Your confirmation number means nothing to them. Most of my problems wasn’t hotel. It was Expedia !!
by A verified traveler
Posted 12 Aug 2024
Diani Sea Lodge was great! Staff was wonderful, food was good, and the property was well-maintained.
by A verified traveler
Posted 31 Jul 2024 on Hotels
by A verified traveler
Posted 25 Jul 2024
by A verified traveler
Posted 19 Jul 2024
Beautiful hotel and property. Excellent food and service. The first day we did not have hot water, but the front desk was very responsive and took care of the issue right away.
The only negative was being solicited by aggressive vendors on the beach. At one point there were 16 individuals milling around, waiting for tourists to make their to the beach.
by A verified traveler
A relaxing week
Posted 6 Apr 2024 on HotelsThis time all was good. The service and friendly staff ensured a really nice and relaxing stay. I could relax and enjoy my scuba diving. Also, internet was working well in the room I had this time. Stayed a week.
by A verified traveler
Posted 27 Feb 2024
For an average of $280 CAD a night this place is absolutely overrated and shouldn’t be posted at that price. The food variety is terrible and very poor. The towels (bathroom and beach) need an upgrade ASAP, after a shower the towels can really scratch you badly! The beach towels seems very overworn and even dirty as they are very old.
The worst part is the minimum protection for the sun provided by this hotel to their guests who obviously come to the area to enjoy the beach. They have 16 or 17 beach umbrellas set in the front beach and, even if you get up extremely early (today I was out at 5:50am to get one), they were all “taken”. This really makes me think these German guests just pay for them and their spots (same every day). There are only towels at the chairs, you don’t see these senior guests until later on to come occupy their chairs under these limited umbrellas.
My spouse and I travel a lot, and we have stayed at different all inclusives but definitely this one is not worth this price. If I pay an average of $280 CAD a night, I expect a certain standard and that’s not the case.
Unfortunately due to another unexpected change in our trip we had to stay one more night here. Paid directly to the property via credit card and it is close to $300 CAD a night but we had to do it.
The restaurant and bar staff are friendly, they are probably the best thing this hotel has.
I hope Expedia can do something about it and a realistic summary of the property is displayed.
by A verified traveler
Posted 24 Feb 2024
it was nice for the price
by A verified traveler
Posted 16 Dec 2023 on Orbitz
I had a great stay, thank you Diani Sea Lodge.
