Ratings based on 7 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
4.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Feb 2024
by A verified traveler
Posted 19 Jan 2024
A very clean, safe and comfortable property. Definitely more like an air B n B that has some hotel qualities. We enjoy cooking and the Amani had all the cookery we required. The staff is friendly and helpful. The only perplexing part was when we asked to extend our stay. The travel websites I checked said that there were vacancy's but when we inquired the front desk said no and it appeared to me that they didn't even check. Also no elevators so if don't like stairs this may not be for you. Otherwise I would certainly would come back and recommend.
Comment from Hotel Management
22 Jan 2024 by Team Amani, Hotel Management
Thank you for taking the time to share your experience! We're delighted to hear that you found Amani to be a clean, safe, and comfortable property with well-equipped amenities for cooking. We appreciate your positive remarks about our friendly and helpful staff. We apologize for any confusion regarding the extension request and will address this with our team. Your feedback is valuable, and we hope to welcome you back for another enjoyable stay.
by A verified traveler
Posted 21 Jun 2023 on Orbitz
The place is cheap. There were spiders all over the place. Beds were cheap, bathrooms were so tiny, I paid for 4 nights but stayed for 1 night but they didn’t refund my money. Will not recommend
Comment from Hotel Management
17 Jan 2024 by Team Amani, Hotel Management
Dear Callen,Thank you for sharing your feedback with us. We're sorry to hear about your experience. We apologize for any inconvenience caused by the presence of spiders. Our regular fumigation process aims to maintain a comfortable environment. In the future, please notify us immediately if you encounter any issues during your stay, so we can address them promptly. Regarding refunds, our policy states that we do not offer them after check-in. We appreciate your understanding and hope to have the opportunity to improve your perception in the future.
by A verified traveler
Posted 14 Oct 2022 on Orbitz
The apartment is humongous and has three balconies. Very luxurious and at that price! We enjoyed our time there. The staff was very friendly and helpful. The amenities were plentiful and complete and clean. The kitchen area was great! The swimming pool was clean and tidy and pool staff was very attentive. Bedrooms were quite convenient.
The surrounding was so quiet we thought we were there alone!
Comment from Hotel Management
15 Oct 2022 by Team Amani, Hotel Management
Greetings from Diani Roland,Thank you for taking the time to leave us a detailed review. It was a pleasure to host you and we are looking forward to your return to Amani.See you soon :)
by A verified traveler
Posted 26 Apr 2021 on Hotels
Comment from Hotel Management
26 Apr 2021 by Jimmy, Hotel Management
Thank you very much for a great review.
by A verified traveler from Vancouver
Posted 24 Feb 2020
We were travelling from canada to diani fornthe first time, to have this hotel cancel on us during the busiests of time of the year. We were to spend new years here and without notice or an update they camcelled our booking even though we had fully.paid 2 months in advance. Beware if you're booking here, staff didnt help and expedia werent sympathetic when trying to help us
Given the biggest run around
Recommended
for Everyoneby A verified traveler from Ohio
Nice hotel for families and close to the beach
Posted 24 Jun 2016
Pros: Family friendly and close to the beach
Cons: Manager on site
Location: Close to the beach
The experience was great! My family had a great time within a 7 minute walking distance to Diani beach. The staff was excellent too! WE will definitely be back!
