Ratings based on 121 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2023 on Hotels
by A verified traveler
Short stay
Posted 1 Oct 2023 on HotelsWas only one night but would really be good for a family holiday. No comfortable chairs to sit on in either room or balcony but overall satisfied. A bit further Along the sea front than we thought so had to use car to go out.
Comment from Hotel Management
3 Oct 2023 by Paco Leiva
GM Mojácar Playa Aquapark Hotel, Hotel Management
Dear Beryl, Thank you for sharing your feedback concerning your recent stay.We are glad to hear that you found our hotel suitable for a family holiday. Our prime location and extensive entertainment program for all ages make it an ideal destination for families. We apologize if the seating in the room and on the balcony did not meet your expectations. Our rooms are designed to provide comfort and stunning sea views, and we appreciate your feedback on this matter.We are looking forward to welcoming you again. All the best,Paco LeivaGM Mojácar Playa Aquapark Hotel
by A verified traveler
As expected all good
Posted 25 Sep 2023 on HotelsVery nice and clean .. breakfast very busy and noisy .
All as expected no nasty surprises.
Staff friendly enough .
No free bees or wash up room when you’ve checked out ..
Comment from Hotel Management
26 Sep 2023 by Paco Leiva
Director Mojácar Playa Aquapark Hotel, Hotel Management
Dear Graham,Thank you sharing your experience with us.We are glad to hear that you found our hotel clean and our staff friendly. Our team works hard to maintain a high standard of cleanliness and service for our guests.We apologize for the noise during breakfast and understand that it may have been less than ideal. Our breakfast area can get busy at times, as we offer a wide variety of options to cater to all our guests' preferences. We appreciate your feedback and will take it into consideration for future improvements. Regarding the lack of a wash-up room after check-out, we do offer luggage storage for guests who need it, and our team is always available to assist with any requests or concerns.We look forward to welcoming you back.Kind regards,Paco LeivaDirector Mojácar Playa Aquapark Hotel
by A verified traveler
Clean, comfortable friendly hotel
Posted 14 Sep 2023 on HotelsFriendly and helpful reception staff. Clean and comfortable rooms. Bright and clean reception area and corridors. Pool and surrounding areas cleaned every day. Breakfast choice was a little sparse.
Comment from Hotel Management
19 Sep 2023 by Paco Leiva Director Mojácar Playa Aquapark Hotel, Hotel Management
Dear Ian,Thank you for taking the time to share your feedback.We are delighted to hear that you found our reception team friendly and helpful, and that you appreciated the cleanliness and comfort of our rooms. It's also great to know that you enjoyed our bright and clean reception area, corridors, and well-maintained pool area.However, we are sorry to hear that you felt the breakfast choice was a bit sparse. We strive to offer a wide variety of high-quality options, including freshly baked bread, pastries, and live cooking stations. We will take your feedback into consideration as we continue to improve our services.It would be a pleasure to welcome you again. Best regards,Paco LeivaDirector Mojácar Playa Aquapark Hotel
by A verified traveler
Posted 30 Aug 2023 on Hotels
by A verified traveler
Posted 3 Aug 2023 on Hotels
by A verified traveler
Posted 1 Jul 2023 on Hotels
New hotel, or just renovated......thats the good part......the agua park, should givebit away....this is a Super Intensive Kids place....tons of kids running around aged 0 to 10-13......i your an Adult...STAY away!
Comment from Hotel Management
3 Jul 2023 by Paco Leiva
GM Mojácar Playa Aquapark Hotel, Hotel Management
Dear Thomas,Thank you for reviewing your stay.While we are delighted that you had an enjoyable stay, we are sorry for any inconvenience you may have experienced due to noise. We assure you that your concern has been duly noted, and encourage our guests to notify our team so that we can take the appropriate action. Nevertheless, we are pleased that everything else was to your satisfaction.Thank you again. We look forward to welcoming you back soon. Kind regards,Paco LeivaGM Mojácar Playa Aquapark Hotel
by A verified traveler
Posted 20 Jun 2023
friendly
Comment from Hotel Management
21 Jun 2023 by Francisco Gómez
GM Mojácar Playa Aquapark Hotel, Hotel Management
Dear Karen,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward.Thank you again; we hope to welcome you back soon.Kind regards,Francisco Gómez GM Mojácar Playa Aquapark Hotel
by A verified traveler
Posted 23 May 2023 on Hotels
by A verified traveler
Posted 8 May 2023
