Ratings based on 91 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Our one night stay here was great, we checked in late due to a late flight from Dublin, even at close to midnight the clerk was very welcoming and accomadating. The room was very nice and large with a huge balcony and windows overlooking a beutiful garden and courtyard. Breakfast was excellent and offered plenty of of options. The entire staff that we encountered were kind and professional.
The only complaint that I have is that the shower head was to close to the wall and I had to stand at the end of the tube that you are supposed to sit back against and felt like I may slip on it and the water would go from where you set it to scolding hot unexpectedly.
by A verified traveler
Posted 29 Sep 2024
This properly is very outdated, rooms are below standard. The stuff especially front desk guy was amazing.
by A verified traveler
Posted 22 Jul 2024 on Hotels
by A verified traveler
Ok for overnight
Posted 2 Jul 2024 on HotelsGrand looking hotel.
Good breakfast.
Bathroom was ok, but not great.
Beds ok.
by A verified traveler
Good, beautiful property
Posted 2 Oct 2023 on HotelsBeautiful property, good service but no iron available in the evening. Also POS machine didnt work had to pay with cash. Good hotel, recommend for 15 min drive to airport
Comment from Hotel Management
2 Oct 2023 by luisa , Hotel Management
good evening thanks for your review and we really sorry for POS machine trouble.staff Villa Braida
by A verified traveler from Woodland Hills
Posted 28 Sep 2023
Great place to stay, super easy to get to add convenient to stay if you have to leave the next morning out of Marco Polo Airport.
Comment from Hotel Management
8 Nov 2023 by Alberto C. - Reception, Hotel Management
Dear Andrew,thank you for your comment. Hope to see you again at Villa Braida Hotel.
by A verified traveler
Elegant Hotel at a very good price
Posted 5 Jul 2023 on HotelsAlthough the hotel is old and a bit tired looking outside the rooms are very nice and the breakfast was good. A very good value for those who don't want to be ripped off in Venice.
Comment from Hotel Management
7 Jul 2023 by Alberto, Hotel Management
Dear Michael, thank you for your comment. We cannot understand why your notes are positive but your rate is very low (2 out of 10), if you have the chance to explain us we will be happy to know if there was something to improve about our hotel.best regardsStaff - Villa Braida
by A verified traveler
Posted 14 Apr 2023 on Hotels
by A verified traveler
Posted 25 Nov 2022
Sattisfied. Only breakfast was not included even though I requested that.
I’d come back. The Area is beautiful
Comment from Hotel Management
7 Dec 2022 by Roberto, Hotel Management
Dear Tomas,thanks in advance for your stay in our hotel and for your words. Hope to see you again in our Hotel,Best regards - Staff Villa Braida
by A verified traveler
Avoid at all costs
Posted 21 Nov 2022 on HotelsDisaster,
we found bug in the room, reception refuse to change room, when we insisted, they gave us another room with mold in the bathroom and rusted shower cabin.
In addition, a lot of humiliation: since you didn't make reservation directly but trhough agency (Hotels.com?) we can to what we want with your reservation, we do not have any obligation you can complain to your agency (Hotels.com?) we don't care, do you know how miserable rate you paid for the room, restaurant is not working (even it was 20:45 and restaurant was serving meal to other guests), go somewhere else ... And finally, I wrote email to hotels manager in order to express my dissatisfaction and 35 days later no response at all.
