Ratings based on 69 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Honesty is the best policy
Posted 4 Aug 2020 on HotelsThe Hotel is obviously in new hands the room was fresh.
Ate in there the first night , then cancelled breakfast for the rest of the stay as the standard of food was poor mainly deep fried.
by A verified traveler from Bishop Auckland
Posted 18 Mar 2020
Food was great , room was large and our family loved the fact that as soon as we arrived the staff were more than helpful getting all our wedding stuff out of the cars and into the room
by A verified traveler
Posted 26 Jan 2020
by A verified traveler
Mixed experience
Posted 4 Jan 2020 on HotelsThe hotel has been refurbished to a high standard but there appears to be little attention paid to standards of customer service. A number of items were not available on the food menu although food served was good pub standard .Requests for items for the room were not met by housekeeping staff until further requests made. Room including bed not re-made during 3 night stay. This may be acceptable on New Years Day but not on next day. When bookings are taken for the festive period guests should expect that hotel would be staffed and services available to cover their stay. Clean towels were provided when requested. Some staff were very helpful and efficient but others do not appear to give the hotel much of a priority. Could be it was a bad time of year to visit but the festive period is surely important to the hospitality trade.
by A verified traveler
OK but could be better
Posted 2 Jan 2020 on HotelsHotels.com showed a 14.00 check in but it was only from 15.00. We waited in the bar and eventually we were taken up. The room had been ready from 12.00 so completely unnecessary to have kept us waiting. The room was clean and functional but will be staying elsewhere on our next stopover in Moffat
by A verified traveler
Disappointed with Room
Posted 25 Nov 2019 on HotelsNice pub and friendly staff, but the room was tiny. Would have been okay for one person but far too cramped for two people.
by A verified traveler
Wonderful family stay
Posted 24 Sep 2019 on HotelsWe had an absolutely lovely stay at the black bull, the family room was perfect for us and the service and warm welcome was fantastic.
by A verified traveler
Noisy live band til late every Friday night
Posted 16 Sep 2019 on HotelsOur room was small but comfortable. Breakfast was really good, especially the porridge and omelettes. We know that when you stay in a pub it can be noisier than a hotel or B&B but it would have been good to have been warned at check in that there would be a live band playing until 12.30am in the bar which was immediately beneath our room. It wasn’t mentioned at all, and yet it apparently happens every Friday. Be prepared if you book for a Friday night that you won’t get much sleep as the amplified music and the crowd joining in with the singing will keep you awake until the early hours
by A verified traveler
Black Bull Hotel and Moffat - Perfect!
Posted 16 Sep 2019 on HotelsOMG Amazing! Wish we had booked longer. Nothing was too much trouble for the lovely staff. Room was just beautiful. Amazing food. Perfect spot and so comfortable. Can't wait to go back. VERY HAPPY. Moffat is just beautiful also.
by A verified traveler
Posted 9 Sep 2019
This was a lovely stay and staff were friendly. Has a nice and relaxing bar area which was full of lovely people. The room was average but booked room for a king bed and ended up with a room that had two single beds put together which was disappointing.
