Ratings based on 369 Verified Reviews

4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Nov 2024
This is a lovely comfortable and clean property. Great bathroom and shower and very comfortable bed
Comment from Hotel Management
14 Nov 2024 by Fabienne Lennert, Hotel Management
Dear Steven,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
5 out of 5
by A verified traveler

Posted 24 Aug 2024
Went to the Monchengladbach/leverkusen game at Bourissa Park and not only was the hotel convinent for the game but also had great atmosphere. Very nice hotel
Comment from Hotel Management
26 Aug 2024 by Anika Müller - Online Reputation Manager, Hotel Management
Dear Ryan, thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again! Sincerely, Your H-Hotels Team,
3 out of 5
by A verified traveler

Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Fabienne Lennert, Hotel Management
Lieber Israel,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West
5 out of 5
by A verified traveler

Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
29 Jun 2024 by Fabienne Lennert, Hotel Management
Lieber Ian,vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West
5 out of 5
by A verified traveler

Posted 26 Jun 2024
GreT customer service.. No iron in room
Comment from Hotel Management
27 Jun 2024 by Fabienne Lennert, Hotel Management
Dear Scott,Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
5 out of 5
by A verified traveler

Posted 25 Jun 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by Fabienne Lennert, Hotel Management
Lieber Gast, vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West
5 out of 5
by A verified traveler

Posted 22 Jun 2024
Room was excellent.Staff were super.Veey clean and well looked after property. Only downside.No iron in room..Had go to seperate room to iron.
Comment from Hotel Management
23 Jun 2024 by Fabienne Lennert, Hotel Management
Dear Scott,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
5 out of 5
by A verified traveler

Posted 25 Dec 2023
Comment from Hotel Management
15 Jan 2024 by Fabienne Lennert, Hotel Management
Lieber Charles,es war uns eine große Freude, Sie in unserem Hotel in Mönchengladbach begrüßen zu dürfen. Super, dass alles zu Ihrer Zufriedenheit verlaufen ist und Sie Ihre Zeit in unserem Haus genossen haben. Das gesamte Team dankt Ihnen für Ihre super Bewertung und freut sich schon heute auf Ihren nächsten Besuch!Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West
4 out of 5
by A verified traveler

Posted 27 Nov 2023
Comment from Hotel Management
18 Dec 2023 by Fabienne Lennert, Hotel Management
Dear Shabnam,very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
5 out of 5
by A verified traveler

Posted 9 Oct 2023
Great stay with wonderful staff. The rooms are reasonably sized with good amenities.
Comment from Hotel Management
11 Oct 2023 by Fabienne Lennert, Hotel Management
Dear Chris,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West