Ratings based on 55 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Feb 2024
the room I stayed in was of standard dimensions.There were noticeable holes in the walls due to changes in racks and fixtures. While the bed was comfortable, it was equipped with wheels, resulting in a disconcerting sensation as any movement caused the entire bed to shift. The bathroom door was noisy and difficult to close, and there was a persistent issue of water leaking from the button of the WC. On the last day of my stay, the boiler malfunctioned, leaving me with no choice but to endure a cold shower.The breakfast buffet offered an interesting selection, but some items were subpar. Moreover, I was surprised to learn that there was an additional charge for scrambled eggs. On a positive note, the hotel's location was convenient, particularly for accessing the bus stop to reach ski areas. The staff were consistently kind and polite throughout my stay. However, the most significant issue I encountered was the presence of very noisy guests during the first and last night. Despite reporting the disturbance to the hotel manager three times and requesting a room change, no action was taken, and I had to endure a sleepless night. It was disappointing that the hotel did not address this issue effectively, and I believe they should have taken firmer action, including potentially asking disruptive guests to leave.There is significant room for improvement, particularly in the quality of the rooms and the enforcement of stricter rules for disruptive guests.
by A verified traveler
Posted 4 Feb 2023
Very nice everything we wanted
Comment from Hotel Management
4 Feb 2023 by lorenzo, Hotel Management
thanks a lot for your kind letter
by A verified traveler
Posted 18 Mar 2024 on Hotels
by A verified traveler
Hotel (e personale) da rinnovare
Posted 3 Mar 2024 on Hotelsby A verified traveler
Posted 18 Feb 2024
Struttura comoda silenziosa solo un problema per la doccia per il resto lo consiglio
by A verified traveler
Posted 4 Feb 2024
Conduzione familiare, personale molto gentile e disponibile. Cucina semplice ma ottima, colazione abbondante e di qualità. Ottima anche la posizione, con comodo parcheggio privato
by A verified traveler
Posted 15 Jan 2024
Ottima posizione, personale gentile, camera pulitissima
by A verified traveler
Posted 19 Sep 2023
by A verified traveler
Posted 9 Sep 2023
Struttura un po’ vecchia però il personale gentile ed è situato vicino al centro
by A verified traveler
Posted 23 Jul 2023
Ottimamente posizionata per chi usa mezzi pubblici e vicina al centro di Moena,avrebbe bisogno di piccoli accorgimenti per renderla più accogliente.Rapporto qualità prezzo ottimo.
