Ratings based on 643 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2025
The Tru was impressive again! They are all very consistent!
by A verified traveler
Posted 6 Jan 2025
Good attention and service from the staff.
by A verified traveler
Posted 3 Jan 2025
I just wanted to shout out Trina the housekeeping manager she was fabulous I kept having an issue with them sending housekeeping to my room after me asking for 2 days and she took on the responsibility of herself and it was immaculate I appreciate her role in leadership and how she stepped in when it was not getting done correctly She was the best part of my trip. Everyone else would say they would do something and would not do it We asked for towels they forget we asked to get light bulbs in the fixtures that didn't work when we got to the room they forgot They would say that somebody was coming and he was off everything outside of Trina was a disappointment.
by A verified traveler
Posted 28 Dec 2024
Not at this time
by A verified traveler
Posted 23 Dec 2024
by A verified traveler
Posted 18 Dec 2024
Good
by A verified traveler
Posted 8 Dec 2024
by A verified traveler
Posted 5 Dec 2024
Great Customer service
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 26 Nov 2024
I will never stay here again, broken heater in 2 rooms and I finally just settled into a third room. After a 10 hour drive that wasn’t fun to have to deal with and it wasn’t even clean.
