Ratings based on 636 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Nice place.
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Dear Jessica,We're delighted you enjoyed your stay at SpringHill Suites Mobile! Please come see us again soon.
by A verified traveler
Posted 9 Nov 2024
Very nice and clean hotel. Staff was very friendly and helpful
Comment from Hotel Management
10 Nov 2024 by General Manager, Hotel Management
Dear Kelly, Thank you for the perfect rating! We’re thrilled you enjoyed your stay and found our team both welcoming and attentive. It was a joy having you here, and we look forward to welcoming you back soon to SpringHill Suites Mobile for another exceptional visit!
by A verified traveler
Posted 12 Oct 2024
I really liked the size of the room, but smelled like dogs inside of the room and sofa was somewhat torn up
Comment from Hotel Management
14 Oct 2024 by General Manager, Hotel Management
Dear Ioana, Thank you for sharing your feedback. We're glad to hear you enjoyed the spacious room, though it seems there were some aspects that didn't quite meet your expectations. This is not the standard that we aim for and we will be addressing this with our housekeeping team. We hope to provide a better experience on your next stay.
by A verified traveler from Suwanee
Posted 12 Oct 2024
exllent
Comment from Hotel Management
14 Oct 2024 by General Manager, Hotel Management
Dear Dae, We are so glad that you got to enjoy your visit. Thank you for staying with us and we cannot wait for you to visit again in the future.
by A verified traveler
Posted 1 Oct 2024
Great place to stay to visit family.
Comment from Hotel Management
3 Oct 2024 by General Manager, Hotel Management
Dear Stacey,Thank you for your kind review. It’s heartwarming to know that our hotel served as a comfortable base for your family visits. Creating a welcoming atmosphere for our guests is always a priority, and it’s wonderful to hear that it met your needs. We look forward to hosting you at SpringHill Suites Mobile on your next trip.
by A verified traveler
Posted 2 Sep 2024
This property was very clean, accomodating and the staff was very nice
Comment from Hotel Management
4 Sep 2024 by General Manager, Hotel Management
Dear Laquanta,Thank you for choosing SpringHill Suites Mobile and sharing your perfect rating with us! We are thrilled that our dedication to cleanliness and friendly service added to the enjoyment of your stay. It was a pleasure to host you, and we look forward to your next visit!
by A verified traveler
Posted 2 Sep 2024
My room was lovely and immaculately clean. Staff was friendly and I really enjoyed my stay there.
Comment from Hotel Management
4 Sep 2024 by General Manager, Hotel Management
Dear Jeanette,Thank you for your review and for joining us at SpringHill Suites Mobile. We're delighted that you enjoyed your stay, with our comfortable rooms and friendly staff being among the highlights of your visit. It was a pleasure hosting you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 22 Aug 2024
Very friendly staff. Beautiful hotel. First class hot breakfast. We awoke refreshed and ready to hit the road on a long trip home. Tv was just okay. The bathroom was awesome as always for Springhill.
Comment from Hotel Management
23 Aug 2024 by General Manager, Hotel Management
Dear Donna,Thank you for your perfect review! We're glad you enjoyed our friendly team and remarkable property. It's great that you enjoyed our delicious breakfast offerings as well. We look forward to welcoming you back to SpringHill Suites Mobile on your next stay!
by A verified traveler
Posted 18 Aug 2024
Comment from Hotel Management
21 Aug 2024 by AGM, Hotel Management
Dear Loren,Thank you for choosing our home for your recent stay. We are delighted to hear that you had a pleasant experience. Your comfort and satisfaction are our top priorities, and we are thrilled that we met your expectations. We look forward to welcoming you back in the future.Warm regards,
by A verified traveler
Posted 12 Aug 2024
Property needs to be updated. Breakfast was very limited and once out of product that was it.
Comment from Hotel Management
15 Aug 2024 by AGM, Hotel Management
Angel, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused during your stay, particularly regarding the breakfast options and the state of our property. We are actively working on updates and improvements to enhance our guest experience. Your comments are invaluable to us, and we assure you that we will address these issues promptly. We hope to have the opportunity to better serve you in the future.
