Ratings based on 404 Verified Reviews
3.2 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Staff was not at the front desk when I checked in, bathroom was dirty
Comment from Hotel Management
15 Nov 2024 by Brand Experience Team, Hotel Management
Hi Devin,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 5 Nov 2024
This property was terrible the staff was rude and very bossy
Comment from Hotel Management
5 Nov 2024 by Brand Experience Team, Hotel Management
Hi Summer,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
by A verified traveler
Posted 24 Oct 2024
Big room, clean. Easy acess to room from parking lot
Comment from Hotel Management
24 Oct 2024 by Brand Experience Team, Hotel Management
Hi Paul, Thanks for your review, we really appreciate the support. Natalie #Team6
by A verified traveler
Posted 23 Oct 2024
The inside smelled so bad like someone was cooking some weird third world country food with dirty water.
Comment from Hotel Management
24 Oct 2024 by Brand Experience Team, Hotel Management
Hi Torie,We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust. Natalie #team6
by A verified traveler
Posted 21 Oct 2024
They tried to get me to pay for another night to get my service dogs out of the room and had to call the police, there was black mold in the bathroom. Holes in the walls, poorly cleaned. on top of that there was no remote for the TV in my room, When I finally got the remote, the TV was broken.
by A verified traveler
Posted 13 Oct 2024
It was not clean and no amenities
Comment from Hotel Management
15 Oct 2024 by Brand Experience Team, Hotel Management
Hi John,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Brand Experience Team, Hotel Management
Hi Daphne,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Brand Experience Team, Hotel Management
Hi Chase, Thank you for your rating. We strive to ensure every guest has a positive experience, and your feedback is important to us. If there is anything we can do to improve, please feel free to let us know. Natalie #team6
by A verified traveler
Posted 2 Aug 2024 on Hotels
by A verified traveler
Posted 30 Jul 2024 on Hotels
