Ratings based on 63 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pembroke Pines
Posted 27 Sep 2024 on Travelocity
Okay
Comment from Hotel Management
28 Sep 2024 by Comentario de la dirección del hotel, Hotel Management
Muchísimas gracias Jeyly por tu valiosa puntuación . Nos alegra saber que habéis disfrutado durante vuestra estancia con nosotros. Volved pronto!
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Comentario de la dirección del hotel, Hotel Management
Thank you very much Grant for your review. We hope to see you again very soon!
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Hotel Bienestar, Hotel Management
Muchísimas gracias Miguel por tu valiosa puntuación . Nos alegra saber que habéis disfrutado plenamente durante vuestra estancia con nosotros. Volved pronto!
by A verified traveler from Folsom
Posted 4 Aug 2024
AC works only in manual mode. Either you turn it on or off manually, it doesn’t stop blowing. It impossible to sleep with open windows becase the hotel is on the hill, and motorcycles make laud noise during the nights. There no good restaurants around, all serve just tapas. To find one you have to walk at least a mile. In general all restaurants on the main street in Moana are kind of weak, nothing worth noting. The carpet in the hallways in the hotel is weared out. The all furniture is from ikea, it is still new, and look ok. The beds and pillows are firm and not comfortable, pillows are synthetic and they are awful. Refrigerator was barely cooling. Dont buy their Spa package, you will have to schedule appointment and then build your day around it, and there is no AC inside this spa, there no air to breathe.
On the positive side, the view is great, but only from the rooms facing the bay. Parking is free on the street, it possible to find one any day. The beach in Moana is not good, there is low tide avery time i was passing by. You have to have a car to go places from this hotel. It is very overpriced and mot worth the money.
Comment from Hotel Management
5 Aug 2024 by THE BIENESTAR MOAÑA TEAM, Hotel Management
Dear Guest,Thank you very much for your detailed comments. We are glad to hear that you enjoyed the views and the availability of free parking. We regret that some aspects of your stay did not meet your expectations.We strive to provide a comfortable and enjoyable experience for all our guests. For future stays, please do not hesitate to contact our Reception Department to request pillows that better suit your needs. Regarding the air conditioning, we have implemented an environmental responsibility policy that regulates the temperature and automatically shuts off the system when the windows are open. Although we have this standard programming to contribute to energy efficiency, we are always ready to adjust the temperature or resolve any issues upon request to ensure your comfort.As for the furniture, please note that our pieces are not from Ikea; they are of high quality, selected to offer comfort and style. Regarding the spa, our aim is to provide a relaxing environment, and we regret that it did not meet your expectations.Moaña is a quiet town, and while some guests appreciate its tranquility, we understand it might not be to everyone's taste. We are happy to recommend nearby restaurants and activities to make your stay more enjoyable.We appreciate your feedback and will work to improve. We hope to have the opportunity to welcome you again.
by A verified traveler
Posted 7 Aug 2023
Estadia agradable y hotel en excelentes condiciones
Comment from Hotel Management
13 Aug 2023 by El Equipo Bienestar Moaña, Hotel Management
Muchísimas gracias Gabriel por tus amables comentarios
by A verified traveler
Posted 11 Aug 2019 on Hotels
by Neal
Posted 6 Aug 2017 on Hotels
Comment from Hotel Management
12 Aug 2017
Dear Neal,
Thank you so much for your score
Reception Dpt
Recommended
for Couplesby A verified traveler
Amazing Hotel
Posted 26 Apr 2017
Pros: The king size bed was one of the things i enjoyed the most.
Cons: The balcony was incredible, if there could be some outdoor chairs it would be nice.
Location: The location is very good, close to the beach, has some stores and markets down the road.
This Hotel is amazing, the room is so cozy and quiet, the bed was huge and the blacony has a great view, the location is perfect for those who are looking to explore the region or go to the beach. The staff was incredibly nice, helpful and the cleaning service was always on point. I loved staying here!
Recommended
for Everyoneby A verified traveler from Madrid
Nice hotel close to Vigo
Posted 30 Dec 2016We could not use the spa but hope we can enjoy it in our next trip
Recommended
for Everyoneby A verified traveler
Great hotel with even better views!
Posted 27 Jun 2015
Pros: The location is very good. The facilities are clean and all works fine. Breakfast was good, but the previous time was even better.
Cons: We had a problem with the people on the next room screaming at night. We are not sure what happened, but we know other guests also complained about it
Location: It is a close to the front of the "ria" and you can walk along the sea. Full of small restaurants and taverns.
We spent a week in Moaña, opposite the city of Vigo, and we choose this hotel because we have stayed here before. The hotel is close to the center of town and the main beach area. The rooms are clean and the service good. This time we got a room on the top floor, with balcony, facing the "ria". The view of the sea was just great!
