Ratings based on 170 Verified Reviews

4.6 out of 5
84% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Sep 2024
This was our favorite part of a 2 week Japan trip. While the onsen’s were great, and amenities were fantastic, my favorite was the location and wilderness. Very remote, with lots and long “2 way road but 1car space” roads before you make it to the hotel which has parking for about 10 guest cars. 10/10!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 27 Nov 2023
Totally unique by location and geography
5 out of 5
by A verified traveler

Posted 2 Sep 2023 on Hotels
Comment from Hotel Management
17 Sep 2023 by Iya-onsen, Hotel Management
Thank you for your high evaluation.
5 out of 5
by A verified traveler

Posted 29 Jan 2020
Overall is very good. There is a free night trip provided by the hotel. Dont forget ride on the cable car to the onsen.
5 out of 5
by A verified traveler

Christmas at Iya Onsen

Posted 30 Dec 2019 on Hotels
Hotel Iya Onsen was the magical getaway we were hoping it would be, and more. We were there for two days over Christmas and would have loved to stay longer. The onsen is peaceful and offer great views over the river and the meals were wonderful. We very stupidly managed to leave our passports behind and the hotel staff quickly arranged a courier to our next hotel in Osaka. They were so helpful and nice and we can't thank them enough.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2019
5 out of 5
by A verified traveler

Enjoyable experience

Posted 9 Dec 2018 on Hotels
It is located in the middle of the valley Iya. It has its own cable car for going down the valley for open air onsen. Really enjoyable experience and stay.
5 out of 5
by A verified traveler from Singapore

Posted 30 Nov 2018
Great staff n location surrounded by mountains but just a little too far from station. The shuttle service is rather limited and if to grab a taxi it will cost you about 4000 yen. Nonetheless I love the setting of this ryokan and the novelty of taking the cable car to the outdoor bath. Wish that this outdoor bath water can be warmer tho..Enjoyed too the music CDs provided in the room they keep you relax. Overall experience is great.
5 out of 5
by A verified traveler from Hong Kong

Good view and location, spacious room

Posted 30 Jul 2018 on Hotels
Good view and location. The room is spacious with private onsen and massage chair. They invite us to join free night trip to Iya bridge. It is beautiful. The public onsen is good but the outside onsen (by cable car) is not recommended.