Ratings based on 218 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Impeccable service
Posted 2 Jul 2024 on HotelsService is top-notch
by A verified traveler
Posted 11 Jun 2024
would like to come again!
by A verified traveler
Posted 14 Nov 2023
静かでゆっくり過ごすことが出来ました。
by A verified traveler
Posted 14 Jun 2023
If you want to have a Pool at your room this is the place. If you want a good hotel this is not the place. Pretends to be a 5 star hotel but at most it gets to 3. Expensive without being worth it.
by A verified traveler
Posted 29 May 2023 on Orbitz
Our stay here was amazing! The hotel felt like a boutique experience. It was quiet and clean. Being out in the jungle, there were a couple of bugs on our patio, but that is to be expected. We planned on exploring the island more but we ended up not wanting to leave the hotel. The food was five star! We ate better than we have in a long time. There are options for a five course meal at the restaurant (¥120000 person but worth it!) or you have have in room shabu-shabu, or ala cart room service or even a “convenience” store at the front desk with drinks and snacks. The staff was superb. Any request we had, they made it happen. Not all staff spoke English, but they always got us someone who could help us. I do recommend having a rental car if you stay here. The taxi ride isn’t too expensive (¥2110) but because the hotel is more secluded, it would be best to have your own transportation. All in all, I would highly recommend this location for a fantastic stay.
by A verified traveler
Posted 6 Jul 2022
断水があり、朝まで水を使うことができませんでした。また、朝イチで謝罪があるべきなのにも関わらず、帰り際に軽く謝られた程度でした。
Comment from Hotel Management
7 Jul 2022 by the rescape 支配人 後藤, Hotel Management
この度は、ザ・リスケープをご利用頂きまして誠に有難うございます。
ご滞在中は施設にて断水が発生してしまい大変ご迷惑をお掛け致しました。
又、ご不自由をお掛けしたにも関わらず不具合、復旧後の案内も迅速に全てのお客様におこなえず、加えて謝罪が行き届いておらず誠に申し訳ございませんでした。
この度は貴重なお時間を割いてご投稿いただきありがとうございました。
厚顔とは存じますが、より一層のサービス向上に取り組んで参りますので、何卒引き続きのご愛顧を賜りますようお願い申し上げます。
お客様のまたのおかえりを心よりお待ち申し上げております。
by A verified traveler
Posted 1 Nov 2021
Beautiful property in a quiet setting. The staff was kind, resourceful and always happy to help us plan our daily outings on the islands. We appreciated they always had bilingual staff available. The breakfast was excellent. I wish more efforts was put into beach maintenance in front of the property so guests can enjoy it. The main building's patio could be better set up with furnitures and proper lighting especially for the sunset BBQ. Our family had a great time and we would stay there again!
Comment from Hotel Management
4 Nov 2021 by the rescape, Hotel Management
Thank you so much for your valuable feedback. We have implemented a routine to clean the beach in front of the hotel to the best of our abilities. We are also looking at lighting possibilities during the BBQ event, while protecting the starry night sky.
We very much look forward to welcoming you and your family in the future,
Sincerely,
Pierre Merillon
by A verified traveler
Posted 21 Jun 2021 on Hotels
Comment from Hotel Management
23 Jun 2021 by フロント 宮部, Hotel Management
この度は、数あるホテルの中からthe rescapeにご宿泊いただきまして誠にありがとうございます。 また、お忙しい中貴重なお時間を割き、高評価のご投稿をいただけました事に重ねて御礼申し上げます。 これからもお客様にお喜びいただけるご滞在を提供できるよう、日々精進して参ります。 また宮古島へお越しの機会がございましたら是非、当ホテルへお立ち寄りくださいませ。
またのお越しを、スタッフ一同心よりお待ちしております。
by A verified traveler
Posted 3 Jan 2021
Everything was perfect . Staff , foods , location,
Comment from Hotel Management
13 Jan 2021 by Miyabe,Front Desk, Hotel Management
Thank you so much for your kind review. We are so glad that you enjoyed your stay with us, and hope to welcome you back to the rescape in the future. All the best.
by A verified traveler from Tokyo, JP
Posted 6 Oct 2020
A beautiful hotel with spacious villas, friendly staff and amazing food! Evening BBQ is a must do!
Comment from Hotel Management
7 Oct 2020 by Sonia, Front Desk, Hotel Management
Thank you so much for your kind review.
We are so glad that you enjoyed your stay with us, and hope to welcome you back to the rescape in the future.
All the best.
