Ratings based on 254 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Nov 2023 on Hotels
Suitable place if you plan to be out and about. Close enough to Sendai station but away from the hustle. You’ll find plenty of food options and convenience stores nearby.
Comment from Hotel Management
11 Nov 2023 by テンザホテル・仙台ステーション, Hotel Management
Thank you very much for choosing our hotel among many hotels.We are very pleased to see from your post that you were generally satisfied with your stay with us. We would also like to thank you again for your compliments on the location of our hotel.Our hotel is located 5 minutes on foot from the East Exit of Sendai Station and 1 minute on foot from the subway station, and there are many restaurants and convenience stores nearby, which are popular among our guests.Last but not least, thank you very much for taking your precious time to write this message. We all look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 3 Nov 2023 on Hotels
Comment from Hotel Management
3 Nov 2023 by テンザホテル・仙台ステーション, Hotel Management
この度はテンザホテル・仙台ステーションをご利用頂きまして誠に有難うございました。また、貴重なお時間を割いてご評価いただきました事、重ねて御礼申し上げます。お客様のまたのお越しをスタッフ一同、心よりお待ちしております。
4 out of 5
by A verified traveler

Posted 3 Oct 2023 on Hotels
The hotel was well maintained and amenities looked new and the whole compound was kept clean. Hotel is only a short walk from Sendai station and surrounding is quiet with close proximity to a convenience store. Only complaint is the ventilation at night. Although there's individual controls in the room but air flow seems to be controlled centrally to a very light flow state making room a bit stuffy at night when sleeping.
Comment from Hotel Management
12 Oct 2023 by テンザホテル・仙台ステーション, Hotel Management
Thank you very much for choosing our hotel. We are delighted to hear that you had a pleasant stay with us during your stay. We are also very pleased to receive your many compliments regarding your stay. We will make every effort to improve the air conditioning in our hotel so as not to cause any discomfort to our guests.
3 out of 5
by A verified traveler

Far from the station in the rain

Posted 28 Sep 2023 on Hotels
It rained the day I left the hotel and I had to walk from a hotel to the station because it’s impossible to call a cab on a rainy day… so if you know it’s going to rain, don’t stay here.
Comment from Hotel Management
29 Sep 2023 by テンザホテル・仙台ステーション, Hotel Management
Thank you very much for choosing our hotel from among many hotels. Your valuable feedback will be taken into consideration for future improvement.
4 out of 5
by A verified traveler

Posted 22 Aug 2023 on Wotif
Comment from Hotel Management
23 Aug 2023 by テンザホテル・仙台ステーション, Hotel Management
この度は当ホテルをご利用頂きまして、誠にありがとうございます。お忙しいお時間を割いてのご評価、ありがとうございました。
5 out of 5
by A verified traveler

Posted 9 Jul 2023
The hotel is new and well designed. On-site laundry facility is always a plus. The breakfast featured many of local foods.
Comment from Hotel Management
10 Jul 2023 by テンザホテル・仙台ステーション, Hotel Management
Thank you for staying with us.We look forward to seeing you again.
4 out of 5
by A verified traveler

Posted 23 May 2023
Nice room, crazy large TV and nice and quiet!! Two chairs in the room would have been nicer!!
Comment from Hotel Management
24 May 2023 by テンザホテル・仙台ステーション, Hotel Management
Thank you for staying with us.We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 22 May 2023
Clean, bright & comfortable room. Floor to ceiling windows, king size bed. About 7 minutes walk to Sendai station. Lots of places to eat, good gyutan tsukasa restaurant around the corner. East side of Sendai station quieter.
Comment from Hotel Management
24 May 2023 by テンザホテル・仙台ステーション, Hotel Management
Thank you for staying with us.We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 24 Apr 2023
Value for money and very cozy
Comment from Hotel Management
24 Apr 2023 by テンザホテル・仙台ステーション, Hotel Management
Thank you for staying with us.We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 5 Nov 2022
Loved my stay here! Lobby was very pretty, staff were super helpful and polite, elevator and corridors were clean and nice, and the room itself was exactly as pictured. The bathroom was clean, room was bright, and there was even a humidifier in the room. I was also able to store my luggage at the property before check-in time when I showed up early, and after my check-out so that I could go grab lunch before leaving the city. The location is very close by as well – from the closest exit from Sendai Station, it's just straight for a block or so, and then you turn right for another few blocks, all on main streets. (Just make sure you go to the front door - the path should be very straight forward. For whatever reason when I first showed up, Google Maps took me to the back alley where the parking lot was which made it a bit more of a walk through some small streets, but I realized afterward that this was an error and the front door is very easy to access from the station.) Lots of convenience stores nearby, malls, restaurants, etc. – no complaints! I'd come back to stay again :)
Comment from Hotel Management
13 Nov 2022 by テンザホテル・仙台ステーション フロント, Hotel Management
Thank you for choosing to stay with us. We look forward to serving you again!