Ratings based on 33 Verified Reviews

4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Sep 2023 on Travelocity
My daughter and wife and I are extremely happy with this place and the staff We definitely recommend this place and we are coming back as well this is like the 3rd time we stay there
Comment from Hotel Management
27 Sep 2023 by Sr López, Hotel Management
Thank you for your comments, we are waiting for you
5 out of 5
by A verified traveler

Posted 28 Jul 2023 on Travelocity
It is extremely nice place The gardens are very beautiful! There’s a dog that my daughter named vanilla that is extremely nice to people very friendly BIG DOG but very friendly
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jul 2023 on Travelocity
4 out of 5
by A verified traveler

Posted 28 Jun 2023
Nice grounds. Don’t trust Google maps to find it. For some reason it isn’t exact, but close. I had to call the hotel.
5 out of 5
by A verified traveler

Posted 20 Mar 2023
property beautiful but the sound of traffic was too loud
3 out of 5
by A verified traveler

Unfriendly welcome

Posted 16 Feb 2020 on Hotels
Arriving in the evening for my one night stay we were met at the security gate by a guard who appeared less than friendly. He asked brusque questions, asked how we were going to pay, and did not volunteer that as it was after hours the reception was closed he was the one who had the keys and was checking us in. It was a very unwelcoming and uncomfortable experience and if the guards are expected to act as receptionists they need some training in customer service. The hotel could also do with informing guests of this situation before arrival as it is unusual and not something i was prepared for. I did not appreciate being made to feel like an unwelcome guest. The room was ok but felt damp and chilly, the bed creaky and linen clean but again felt damp and was not pleasant to crawl into. The refrigerator in the room was so loud i had to unplug it. Noise from neighbouring rooms is also an issue. The noise from the motorway outside is very loud all night. The compound is pretty but badly signposted and the next morning i did not know how to get to reception or breakfast, as nothing had been explained when the guard directed me to my room. You are far from the city and its not a nice walkable area if that is something you want. I would not stay again.
Comment from Hotel Management
18 Feb 2020 by Hotel Cabaña Suiza, Hotel Management
Mrs. Anette, Sorry for the inconvenience, we will try to improve in the future. Hotel Cabaña Suiza
4 out of 5
by A verified traveler

Posted 6 Jan 2020
Comment from Hotel Management
26 Feb 2020 by Hotel Cabaña Suiza, Hotel Management
Gracias.
5 out of 5
by A verified traveler

Posted 24 Sep 2019 on Orbitz
This property was insanely perfect! It was super safe, super clean, lush, everyone was sweet
Comment from Hotel Management
24 Sep 2019 by Cabaña Suiza, Hotel Management
thanks for your comments.
5 out of 5
by A verified traveler

Posted 18 Aug 2019
the property has simple amenities but is affordable and clean, secure and the staff is great.
Comment from Hotel Management
22 Aug 2019 by Hotel Cabaña Suiza, Hotel Management
Thanks for your comments
5 out of 5
by A verified traveler

Posted 19 Jul 2019
Comment from Hotel Management
25 Jul 2019 by Hotel Cabaña Suiza, Hotel Management
Buen día, gracias por su preferencia.