Ratings based on 130 Verified Reviews

4.1 out of 5
90% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Nov 2024
FANTASTIC everything
4 out of 5
by A verified traveler

Posted 6 May 2024 on Orbitz
It was a nice place to stay with a nice staff. The view from the room was very nice
Comment from Hotel Management
17 May 2024 by B. Mai, Front Office Manager, Hotel Management
Dear Joseph,Thank you for staying in our hotel and your positive review.We really appreciate that you took the time to share your feedback.We would be glad to welcome you again.
5 out of 5
by A verified traveler

Posted 15 Nov 2023
Great place to stay.
Comment from Hotel Management
21 Nov 2023 by Brisca Mai, Front office manager, Hotel Management
Dear Brian,Thank you for staying in our hotel and your positive review.We really appreciate that you took the time to share your feedback.We would be glad to welcome you again.Best regards
4 out of 5
by A verified traveler

Fine

Posted 15 Aug 2023 on Hotels
Completely fine - my room was fine for INE person (the bathroom / shower had glass walls so could be weird if you are sharing the space with someone. TV is impossible to manage. Only German channels. Ah, no AC in my room.
4 out of 5
by A verified traveler

Posted 2 Jul 2023
Comment from Hotel Management
27 Aug 2023 by Smartcity Designhotel, Hotel Management
Sehr geehrter Noah, wir bedanken uns für Ihre Buchung in unserem Haus und für Ihre positive Bewertung. Schön, dass Sie sich die Zeit genommen haben, ihre Erfahrung mit unserem Hotel online zu teilen. Wenn Sie mal wieder einen Besuch in Hannover planen, würden wir uns freuen, Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Team vom Smartcity Designhotel
5 out of 5
by A verified traveler

Posted 20 Jun 2023 on Hotels
Great, friendly staff. Quick check-in. Room was clean and ready. Great location. Loved the windows that opened!
4 out of 5
by A verified traveler

Posted 6 Dec 2022 on Hotels
I had nice stay at Smartcity Hotel but was disappointed at one of the staff at reception when I extended my Delux
Comment from Hotel Management
21 Jan 2023 by Your Cityhotel at Thielenplatz Smartcity Designhot, Hotel Management
Dear Mr. Hanif,Thank you for your visit in our house and your review.We are very sorry for your dissatisfaction and are always trying to correct the criticisms.We hope to see you again soon and looking forward to welcome you here soon.Best regardsYour Cityhotel at ThielenplatzSmartcity Designhotel
4 out of 5
by A verified traveler

Posted 23 Jun 2022
central elevator was 200 year old
4 out of 5
by A verified traveler

Posted 19 Sep 2021
Clean rooms, good amenities, helpful staff
Comment from Hotel Management
27 Sep 2021 by SmartCityDesign Hotel, Hotel Management
Dear Mr./Mrs. …, thank you for your visit in our house and your positive review. We are looking forward to welcome you again. Best regards, your team from SmartCityDesign Hotel
4 out of 5
by A verified traveler

Great for business trips

Posted 15 Mar 2020 on Hotels
Location is super convenient if you are staying in Hanover for business. Minutes walk from the main station. The welcome desk staff were very friendly, and accommodating with any questions.