Ratings based on 937 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
8 Jan 2025 by Your team from greet Berlin Alexanderplatz, Hotel Management
Dear Andrew, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations.We look forward to seeing you again soon.Best regards,Your team from greet Berlin Alexanderplatz
by A verified traveler
Posted 5 Jan 2025
Very basic rooms and not clean.
Comment from Hotel Management
8 Jan 2025 by Your team from greet Berlin Alexanderplatz, Hotel Management
Dear Santiago,Thank you for taking the time to share your feedback.We are disappointed to hear that our accommodations did not meet your expectations in terms of cleanliness and overall condition. Cleanliness is a top priority for us, and we usually pride ourselves on maintaining high standards. Nonetheless, we understand that there is always room for improvement, and we appreciate your feedback. Furthermore, we are concerned to learn that you were not satisfied with the service provided during your stay. We strive to deliver exceptional service to all of our guests and regret that we did not achieve this during your visit.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Your team from greet Berlin Alexanderplatz
by A verified traveler
Posted 1 Jan 2025
We stayed here for two nights. Our stay was pleasant. Room was clean and comfortable. The breakfast was good. The area the hotel is in is close to the train station and there are several dining and shop stores to choose from.
Comment from Hotel Management
3 Jan 2025 by Your team from greet Berlin Alexanderplatz, Hotel Management
Dear Nadia, Thank you very much for your kind review.We are thrilled to hear that your stay at greet Berlin Alexanderplatz was a gratifying one.We are delighted that you appreciated the cleanliness of the room, the excellent condition of our hotel, the high standard of service, and the room amenities provided. It is wonderful to know that you enjoyed the breakfast offerings and found the location convenient for trains, dining, and shopping.It would be a pleasure to welcome you back. Best wishes,Your team from greet Berlin Alexanderplatz
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
13 Jan 2025 by Ihr Team vom greet Berlin Alexanderplatz, Hotel Management
Lieber Gast,vielen Dank für Ihr positives Feedback!Wir sind begeistert zu lesen, dass Sie mit allem sehr zufrieden waren!Wir hoffen, Sie besuchen uns wieder einmal.Mit freundlichen Grüßen,Ihr Team vom greet Berlin Alexanderplatz
by A verified traveler
Posted 16 Dec 2024
It is a convenient location, and the property is okay, might need a little maintenance. It can get noisy as you can hear people talking and closing doors etc. Some staff members were not very approachable though.
Comment from Hotel Management
20 Dec 2024 by Your team from greet Berlin Alexanderplatz, Hotel Management
Dear Joseph, Thank you for taking the time to share your review.We are delighted that you found our location convenient, as we pride ourselves on our prime position in the heart of Berlin, which makes exploring the city's attractions a breeze.Nonetheless, we apologize if the maintenance and noise levels were not to your satisfaction. Our hotel is designed with soundproofing to provide a tranquil retreat amid the city bustle, and we regret if this was not your experience. Moreover, we are sorry to read that interactions with some of our team members did not meet the warm and welcoming standard we strive for. We will follow up on this with our team. In regards to room amenities, we aim to provide practical and sustainable options that align with our brand's commitment to environmental responsibility, and we appreciate your feedback on how we can improve in this area.Finally, we hope that the sustainable practices and local food offerings at our hotel added a unique touch to your stay.We hope we will have the opportunity to see you again in the future. Best regards,Your team from greet Berlin Alexanderplatz
by A verified traveler
Posted 3 Dec 2024
Friendly and accommodating.
Comment from Hotel Management
9 Dec 2024 by Your team from greet Berlin Alexanderplatz, Hotel Management
Dear Elizabeth, Thank you very much for your kind review.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.It would be a pleasure to welcome you back. Best wishes,Your team from greet Berlin Alexanderplatz
by A verified traveler
Posted 29 Nov 2024
The room was extremely small. I had two suitcases with me as I was traveling back to the US and I could not even fit them in the room. I had to place the big suitcase into the bathroom and a small carry-on suitcase in the actual bedroom. Based on the picture and the single bed, I figured that the room would be small, but not that small. If you’re just traveling with a backpack, it’s probably totally fine or you need to plan ahead when packing so that you have a separate bag just for this hotel stay if it’s just like one night. Overall, I probably would not stay there again as for maybe $5 to $10 more I can book a much nicer property with bigger rooms.
Comment from Hotel Management
3 Dec 2024 by Your team from greet Berlin Alexanderplatz, Hotel Management
Dear Daniel, Thank you for taking the time to share your review.We understand your concerns regarding the room size and amenities provided. Our hotel aims to be as eco-friendly as possible, which includes using space efficiently. We try to offer all the essential comforts within our compact rooms, and we regret that this aspect did not meet your expectations. Moreover, we acknowledge that managing luggage can be a challenge in smaller spaces, and we're sorry to hear that this impacted your experience negatively.We hope we will have the opportunity to see you again in the future. Best regards,Your team from greet Berlin Alexanderplatz
by A verified traveler
Posted 29 Nov 2024
No excessive heating, great public public transportation access, nearby many sights.
Comment from Hotel Management
3 Dec 2024 by Your team from greet Berlin Alexanderplatz, Hotel Management
Dear Edenia, We would like to thank you for this review about your recent experience in our hotel.We are delighted that you appreciated our hotel's cleanliness, condition, and service, all integral aspects of the greet Berlin Alexanderplatz experience. It is great that you enjoyed our optimal location near public transport and various Berlin sights, allowing for convenient exploration of the city.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Your team from greet Berlin Alexanderplatz
by A verified traveler
Posted 27 Nov 2024
Great place!
Comment from Hotel Management
28 Nov 2024 by Your team from greet Berlin Alexanderplatz, Hotel Management
Dear Ricardo, Thank you very much for this kind review of your recent stay.We are delighted to read that you enjoyed your stay with us.We hope you had the chance to experience our commitment to sustainability during your stay, as it truly sets greet Berlin Alexanderplatz apart.We look forward to seeing you again soon.Best regards,Your team from greet Berlin Alexanderplatz
by A verified traveler
Posted 23 Nov 2024
The hotel is overall not bad. Staff is also good. But the hotel is very old, there’s only one elevator but still very slow and old(
It takes 5 minutes to go down/up.
And the room’s heating system doesn’t work well, rooms are cold. Not recommended for long stayings. Only for short stayings could be good.
Staff is really nice!
Comment from Hotel Management
24 Nov 2024 by Your team from greet Berlin Alexanderplatz, Hotel Management
Dear Guest, Thanks for your review about our hotel.We are delighted that you found our staff to be good and the cleanliness of our rooms satisfactory. Our team takes great pride in delivering friendly and attentive service, and we make every effort to maintain high standards of cleanliness.Nonetheless, we apologize for any inconvenience you experienced due to the elevator and the temperature control in your room. Our hotel is committed to combining modern amenities with sustainable practices, which includes the careful maintenance and preservation of the building's historical character. We understand that our centralised heating system can sometimes provide challenges Moreover, we appreciate your patience with our elevator which, despite being part of our unique hotel's charm, is indeed a little slower than modern ones.We hope you managed to take advantage of our prime location in Berlin's city center, close to Alexanderplatz and various sightseeing highlights. Our proximity to public transport also allows for easy exploration of all that Berlin has to offer.We are hoping to welcome you back in the future. All the best.Your team from greet Berlin Alexanderplatz
