Ratings based on 997 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2021 on Hotels
by A verified traveler
Just say yes.
Posted 10 Oct 2021 on HotelsHotel i31 is well located near the U-Bahn and tram stops. The breakfast was fabulous. Safe area. We slept with the window open on the 5. floor and it was extremely quiet overlooking the courtyard. The staff was very friendly and helpful. There’s a lounge area where one can play board or card games. And get a drink. Although we never hung out in the courtyard, it was very inviting. We are our breakfast 2 out of three days on the patio. I will stay here again. Two thumbs up.
by A verified traveler
Posted 4 Oct 2021
by A verified traveler
Excellent location, somewhat noisy
Posted 2 Oct 2021 on HotelsIf you’re sensitive to noise make sure to get a room not facing the street. The insulation was so so and traffic (including trams) could be heard all night. Location is fantastic, impeccably clean.
by A verified traveler
Posted 24 Sep 2021 on Hotels
Stylish, well-appointed boutique hotel in the heart of Mitte, close to the main train station and numerous public transport options. Many great restaurants, bars and coffee places in the area, and don't miss the Berlin Wall Memorial a block away. Very solid breakfast, but parking is limited.
by A verified traveler
Posted 22 Sep 2021
by A verified traveler
100% would stay again
Posted 20 Sep 2021 on HotelsThe hotel is in a great location with u-bahn, s-bahn and tram all within a 5 minute walk away.
Staff were very nice and accommodating.
My mattress could've been firmer and because my room was at the front of the property, the noise from the street was quite loud.
The small workout room could do with an equipment refresh.
by A verified traveler
Posted 19 Aug 2021
Breakfast was very good with a good selection. Also, the staff were very attentive and friendly. The breakfast area is very pleasant and relaxing with seats inside and also outdoors in the well presented garden area. The rooms are clean, showers are nice with good water pressure, beds are nice and firm and the window opens to allow some fresh air. Also there is a cute little bar next to reception which is nice before or after dinner.
by A verified traveler
Highly recommended
Posted 9 Aug 2021 on HotelsBrilliant stay, we booked a garden room, very quiet, loved the large bathroom great breakfast with plenty of choice, near various transport links too.
by A verified traveler
Good Choice, almost a 5 Star Review.. if...
Posted 31 Aug 2020 on HotelsPositive points: very very modern and cozy hotel, very comfortable, clean, elegant, room size are big enough, the service just amazing, and the location is absolutely perfect.
Negative points: The Hotel needs to improve the existing mattresses, as the one in our room was quite uncomfortable and we couldn't sleep the entire night. Finally, please do invest in some quality toilet paper. We were not sure if the one we have used was a toilet paper or sandpaper.
Other than these 2 negative points, I would give it a 5-star review in all options.
Comment from Hotel Management
22 Sep 2020 by Laura Review Manager, Hotel Management
Dear Mauro,
Thank you for being our guest. We want all our guests to come away with a 10/10 experience, so we are really disappointed to read that we fell short on this occasion.
Please alllow me to answer your points.
Our guests usually enjoy sleeping in our beds, we are frequently asked where they can be purchased. Our reception team is available 24/7 to answer your questions and accommodate any wishes you may have. We could have provide you with a mattress topper or offer you another room.
We are quiet surprised about your critic regarding our toilet paper since we never received such a comment before. IWe strive wherever possible to use sustainable and environmentally friendly products. For example our toilet paper is made of 100% recycled paper and our cosmetics "stop the water while using me" are 100% natural plant-based.
We hope to get another opportunity to welcome you back at our boutique hotel.
Best regards from Berlin,
Laura
Review Manager