Ratings based on 112 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024 on Wotif
Absolutely appalling experience! The hotel prioritized an event, booking every room except ours. The event overtook the pool area with blaring music and screaming girls for over 5 hours, making it unusable. To make matters worse, we discovered uncleaned feces behind the toilet in our room and rats scurrying around the main pool area. Despite our complaints to the staff, the noise was unbearable, even on the top floor, drowning out the TV. We were forced to leave the resort and spend hours elsewhere to escape the chaos. The noise continued until after 11 pm, ruining our stay. We had an overnight stay here before our 17hr journey home. We strongly advise against this resort - the lack of consideration for guests and unsanitary conditions make it a place to avoid at all costs!
by A verified traveler
Posted 22 Apr 2023 on Hotels
by A verified traveler from Sydney
Posted 3 Mar 2020
The property is not maintained and is in the centre of a building site. You should not have it as a hotel on your site until the building work is complete. The rooms were dirty, we had hot water and TV failures. The decking around the pool is dangerous. The hotel will be knocked down or renovated and renamed at some stage. You should not be offering this property to your clients at this stage.
by A verified traveler
Posted 25 Feb 2020
Staff was great but there is construction everywhere , including the beach. I suggest taking the boat to one of the small islands near by. They are paradise.
by A verified traveler
Nice sport
Posted 13 Nov 2019 on HotelsGreat staff, nice location :)
Always remember to use Passapp to order transportation, 2-3 times cheaper than what the driver want you to pay. Then showed what the app says it should be, drivers usually do not say anything back.
by A verified traveler
Posted 22 Jul 2019 on Hotels
The stay was great. Hotel staff friendly and helpful. Very poor road conditions caused us to many time sitting in traffic whereas we could have done a tour. Boat trip to islands was funtastic. Had a great time
by A verified traveler
Posted 30 Jun 2019 on Hotels
It was difficult to check in. They could not find me on their list so it too awhile to check in but didnt explain the reason. The room was very rusty and humid. Our phone was broken. Be careful with getting a tuktuk through the hotel. They didnt tell me the price when I asked and I had to pay for 25$. I used Passapp and had to pay only 8$ when going back to hotel. But their private beach was nice.
by A verified traveler
Posted 29 Apr 2019 on Hotels
by A verified traveler
Posted 15 Feb 2019
Beautiful restaurant on the beach, great sunset, bright and friendly staff, and very good value for money. The hotel itself is very tired as in need of some updating, not just a lick of paint
by A verified traveler
Posted 7 Feb 2019 on Hotels
