Ratings based on 459 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Tranquil Sakura River views
Posted 18 Jul 2024 on HotelsVery friendly staff, great buffet breakfast (I still can’t believe the amount of choices and quality … such a great way to start the day). Double bed was big enough for me and my 12 year old. 5 min walk from train station and we had a view of the Sakura River. I am sure it would be beautiful in Spring! Spring cleaning staff were having lunch in the same dining hall where we have breakfast which is a lovely to see that management treat their staff as well as their guests.
Comment from Hotel Management
20 Jul 2024 by 東横INN水戸駅南口 くちこみ担当, Hotel Management
この度は当ホテルをお選びいただき、誠にありがとうございます。朝食や客室にフロントまでお褒め頂きとても嬉しく思います。これを励みに一段と精進いたしますので是非またのご来館をお待ちしております。
by A verified traveler
Posted 31 Mar 2024
nice staffs.
Comment from Hotel Management
2 Apr 2024 by Toyoko Inn Mito Station South Exit Front, Hotel Management
Thank you for staying with us this time.We will continue to aim to be a hotel that satisfies our customers.We look forward to seeing you again.
by A verified traveler
Posted 7 Jan 2024
Comment from Hotel Management
12 Jan 2024 by 東横INN水戸駅南口 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。チェック体制を強化し、少しでも早い改善に努めて参ります。この度はご多忙の中、貴重なご意見をご投稿頂き、誠にありがとうございました。
by A verified traveler
Posted 7 Sep 2023
Great breakfast, handy laundry, nice view on the river and situated right in the centre of town. STRICT adherence to such a late 4:00 pm check-in was rather unique to this property though. No flexability and not a friendly smile shown.
Comment from Hotel Management
28 Oct 2023 by 東横INN水戸駅南口 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.However, I apologize for any inconvenience caused by having you pointed out.We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay.We look forward to the your next visit to Japan, and thank you for receiving valuable opinions.Thank you.
by A verified traveler
Posted 13 Jul 2023
Comment from Hotel Management
11 Oct 2023 by 東横INN水戸駅南口 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。今後このようなお言葉を頂く事がないようお客様の立場に立って業務に精進させて頂きます。今回は大変申し訳有りませんでした。
by A verified traveler
Posted 23 May 2023
Comment from Hotel Management
11 Oct 2023 by 東横INN水戸駅南口 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。ご期待にそえない点が多数ありました事を心からお詫び申し上げます。
by A verified traveler
Posted 16 Apr 2023 on CheapTickets
by A verified traveler
Posted 11 Oct 2022
Comment from Hotel Management
11 Oct 2023 by 東横INN水戸駅南口 くちこみ担当, Hotel Management
この度は当ホテルへのご宿泊、誠にありがとうございました。又、お忙しい中ご投稿頂きまして重ねて御礼申し上げます。ご期待に副えない点が多数ありました事お詫び申し上げます。
by A verified traveler
A great hotel!
Posted 9 Jul 2019 on HotelsThe hotel staff were professional and very friendly. I was really surprised by the delicious breakfast offered; so much variety and great value for money!
by A verified traveler
Posted 16 Jun 2019
