Ratings based on 339 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
喜歡選擇Dormy Inn 温泉酒店，設施和前台服務態度很友善和主動幫助解決問題，酒店亦很新淨。酒店對面有超市，步行10分鐘左右有百貨公司，應有盡有。
by A verified traveler
Posted 14 Oct 2024
by A verified traveler
Posted 8 Oct 2024
by A verified traveler
Posted 29 Sep 2024 on Orbitz
Hotel was very clean and well maintained. Good size room and comfortable. Onsen on-site is very good and clean. Distance from Mito station was not bad. A lot of shopping and dining options around. Breakfast buffet was good. Only area of improvement would be for the drinks. Drink selection for buffet was limited. Although I am not a coffee drinker, my wife noted that the coffee was not very good. It looked to be instant and did not taste good.
Another side issue, which I won't hold against the hotel, were some other guests. In particular there was a large group of Chinese visitors and they were quite loud and not considerate of other guests. Unfortunately anywhere people go, you are likely to encounter unfriendly people but it is unfortunate when you encounter on vacation.
Hotel itself and staff were excellent.
by A verified traveler
Posted 12 Jul 2024
Lovely hotel staff were super friendly but no smoking rooms but did have smoking areas in the hotel on the 9th floor and the ground floor. But the onsen (hotspring) they have in the building is not tattoo friendly
by A verified traveler
Posted 20 Jun 2024 on Hotels
by A verified traveler
Bad service started from wrong room number written
Posted 16 Apr 2024 on HotelsCheck in staff wrote wrong room number on the card with onsen pin. We stayed in room 613 but she wrote 413. We were surprised that someone was inside 413 when we tried to open the door.
We stayed 2 nights but didn’t need cleaning of room. We left used towels and dustbin outside the door. When we came back after dinner. There’s no replacement towels. We need to go down to get from reception.
So far this is the only Dormy Inn which failed our expectations. Breakfast spread is limited choice. They only provide free coffee and water. No tea bag in the free service area. Given the amount we paid, this is not value for money at all, including the staff efficiency and performance.
by A verified traveler
Posted 15 Apr 2024
Lots of extra not typically given at other hotels. Late night complementary meal, bottled water, snack, and after onsen treat were delightful. Room layout as a bit unconventional but still a nice room
by A verified traveler from Glen Haven
Posted 7 Apr 2024
The Onset of natural spring water is fabulous. Indoor and outdoor pools, sauna cold plunge and personal stations for shower, shave etc with everything that you might need provided. Also the breakfast was a wonderful spread of Japanese favorites and you can get eggs any way toast coffee and croissant. We loved the soba noodle soup for breakfast. on the street you need to eat dinner early as we found nothing open at 8:00pm.
by A verified traveler
Posted 7 Jan 2024
