Ratings based on 540 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pocatello
Posted 10 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Marketing Team, Hotel Management
Thank you for your feedback. We appreciate your honesty and are sorry to hear that your experience wasn't fully satisfactory. Your comments help us improve, and we're committed to making necessary enhancements. If you have specific suggestions, please let us know. We hope to provide a better experience on your next visit.
by A verified traveler
Posted 30 Oct 2024
Pee smell in bathroom with pubes on toilet. Random hairs around the bathroom. I’m not a picky person at all, I know you get what you pay for but I wouldn’t have paid $20 to stay here if I had seen it first. It made you feel dirty. Smelled old and got my allergies acting up. It’s a place that a guy working on the road stops at the end of the night when he’s so tired and filthy he doesn’t even care. He just wants to lay down after after working all day.
Comment from Hotel Management
6 Nov 2024 by Marketing Team, Hotel Management
Thank you for your honest feedback. We're truly sorry to hear about the cleanliness issues you encountered during your stay. This is not the standard we strive for, and your comments will be addressed with our housekeeping team to ensure improvements are made. We appreciate your understanding of the price point, but we want all our guests to feel comfortable and clean. We hope you’ll consider giving us another chance in the future for a better experience.
by A verified traveler
Posted 22 Oct 2024
Good place to stay free breakfast was not bad .. but it was good for the price that heavy weekend
Comment from Hotel Management
6 Nov 2024 by Marketing Team, Hotel Management
Thank you for your feedback! We’re glad to hear you found our place to be a good value and enjoyed the complimentary breakfast. We appreciate your understanding during the busy weekend. If you have any suggestions for improvements, please feel free to share. We hope to welcome you back soon for an even better experience!
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Front desk, Hotel Management
Thank you for your review it is very much appreciated. We hope to see you again soon.
by A verified traveler
Posted 12 Oct 2024
There was blood on the floor and it smelt awful
Comment from Hotel Management
15 Oct 2024 by Front desk, Hotel Management
Thank you for your imput. Im sorry to hear about your experiance hopefully you allow us to give you a better experiance next time. Thanks again for staying.
by A verified traveler
Posted 2 Oct 2024
The 1st night there out toilet over flowed and when we called front desk they brought us dome towels and a plunger. The next morning I talked to manager and he put us in a different room. Due to the floor in the bathroom had water coming up, through the floor boards. The carpet in front of bathroom was wet.
Comment from Hotel Management
15 Oct 2024 by Front desk, Hotel Management
Im sorry that happened during your stay. Hopefully you will give us another chance. We really apprciate our guests and our goal to take care of everyone the best as we possibly can.
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
15 Oct 2024 by Front desk, Hotel Management
Thank you for your review. Hopefully we see you again really soon.
by A verified traveler
Posted 25 Sep 2024
Refused service as no room was available.
Comment from Hotel Management
26 Sep 2024 by Dront Desk, Hotel Management
Please make sure your review on the correct hotel.
by A verified traveler
Posted 25 Sep 2024
Okay place to stay. Not cleaned thoroughly. Inexpensive but you get what you pay for.
Comment from Hotel Management
21 Oct 2024 by Marketing Team, Hotel Management
Thank you for your feedback. We apologize for the cleanliness issues and will address this with our team. We appreciate your comments and hope to improve your experience in the future.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Marketing Team, Hotel Management
Thank you for your feedback. We appreciate you taking the time to share your experience. We're glad to hear there were some positives, but we’re sorry that we didn’t fully meet your expectations. Your comments will help us identify areas for improvement. We hope you'll consider staying with us again in the future for a better experience!
