Ratings based on 975 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
My family enjoyed their stay.
Comment from Hotel Management
3 Dec 2024 by Kayla, Hotel Management
Dear Kevin,Thank you for the perfect 5/5 rating! We’re thrilled to hear you loved your stay with us. Your kind words mean a lot to our team, and we can’t wait to welcome you back for another fantastic visit!
by A verified traveler
Posted 1 Dec 2024
Loved the waterpark as did the entire family. The room was perfect, also the staff was beyond accommodating and they made sure they went the extra mile. Anything we needed, they were happy to help. The entire weekend was a blast and we will definitely be coming back here on our next stay in Missoula 💯 I can't wait to come back!
Comment from Hotel Management
1 Dec 2024 by Kim, Hotel Management
Thank you for this wonderful review. We love hearing that our staff made your stay fantastic. We will hold you to your pledge to come back to visit us again! ;)
by A verified traveler from Bismarck
Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by Kim, Hotel Management
We love a five out of five! Thank you so much for taking the time to share your rating with future travelers. We hope to serve you again soon!
by A verified traveler
Posted 30 Nov 2024
Waterpark
Comment from Hotel Management
30 Nov 2024 by Kayla Front Office Manager Fairfield, Hotel Management
Dear Darcy,Thank you for the fantastic 5/5 review! We’re so glad to hear you enjoyed the waterpark—it's always a hit with guests, and we’re happy it made your stay even more fun!We hope to welcome you back for another splash-tastic visit soon!
by A verified traveler
Posted 29 Nov 2024
Love it
Comment from Hotel Management
30 Nov 2024 by Kayla Front Office Manager Fairfield Inn and Suite, Hotel Management
Thank you so much for the perfect 5/5 review! We’re thrilled to hear you loved your stay with us. Your kind words mean a lot to our team, and we can’t wait to welcome you back for another great experience!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Kayla, Hotel Management
Hi Josh,Thank you so much for the perfect rating! We’re thrilled to hear that you had a great experience with us. If there's anything else you'd like to share or suggest, feel free to reach out. We look forward to welcoming you back soon!
by A verified traveler
Posted 16 Nov 2024
Quiet on a Thursday, and breakfast was good. Staff friendly. Clearly, the property gets a lot of hard use during the summer months as there is a lot of wear and tear touch-up work needed. Bathroom had mildew/mold in shower. Garbage cans in hallways overflowing on arrival, cleared by morning.
Comment from Hotel Management
19 Nov 2024 by Kayla, Hotel Management
Hi there,Thank you for your feedback. We’re glad you enjoyed the breakfast and found the staff friendly. We apologize for the mildew in the shower and the wear and tear you noticed. We will take extra care to address the mildew issue during our next cleaning and ensure everything is up to standard.We also regret the overflowing garbage cans and appreciate you mentioning it. We’ll make sure to stay on top of that.Thanks again for sharing, and we hope to welcome you back for a better experience next time.Best regards,
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Kayla, Hotel Management
Hi Joseph,Thanks for the awesome 5/5 review! We’re thrilled you had a great stay with us. You’ve officially earned us a gold star for the day! We’d love to welcome you back soon for another stay that’s just as perfect!Safe travels, and we’ll see you again soon
by A verified traveler
Posted 13 Nov 2024
I did not like where the soap and shampoo were placed in the shower..when I moved around to wash my hair I banged in to them multiple times,but other then that is was one of the best stays i have had.
Comment from Hotel Management
14 Nov 2024 by Kayla, Hotel Management
Thank you so much for the fantastic 5/5 review! We’re thrilled to hear that, aside from the soap and shampoo placement, you had one of the best stays you’ve ever had with us. We know the dispensers can sometimes be in the way, and we appreciate your feedback. Your comfort is very important to us, and it’s great to know you still enjoyed your time here. We look forward to welcoming you back for another wonderful stay. Safe travels until next time!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Kim, Hotel Management
Thanks for the awesome five out of five Shaila! We appreciate you and look forward to serving you again!
