Ratings based on 1,073 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
It was great❤️
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Reuben Medina, Hotel Management
Hi Maricar,We appreciate your fantastic 5-star rating! We are looking forward to welcoming you back soon.With Gratitude,Reuben MedinaResort Manager
by A verified traveler
Posted 1 Dec 2024
The staff was genuinely so amazing. We loved Ashley so much. They answered our questions via text super super super fast. The property was stunning and had great amenities with a bunch of parking space.
Comment from Hotel Management
3 Dec 2024 by Reuben Medina, Hotel Management
Hello Arineh,The team is thrilled to hear about your wonderful experience! Your kind words about Ashley are greatly appreciated, and it’s fantastic to know that you found the property stunning, with great amenities. We enjoyed having you with us, and can’t wait to welcome you back in the future. With Gratitude,Reuben MedinaResort Manager
by A verified traveler
Posted 30 Nov 2024
Room was nice, amenities were plenty. Service was courteous and responsive. Location is great for lots of activities in the SD area for families.
Comment from Hotel Management
3 Dec 2024 by Reuben Medina, Hotel Management
Hi Hany,We are thrilled to hear that you enjoyed your stay with us! The nice room, plentiful amenities, and courteous service are all part of our commitment to providing a great experience. We enjoyed having you with us and appreciate your kind words about our location being ideal for family activities. We hope to have you back again soon!Sincerely,Reuben MedinaResort Manager
by A verified traveler
Posted 28 Nov 2024
Room needs deep clean.
Comment from Hotel Management
1 Dec 2024 by Town and Country, Hotel Management
Hi Amabelle,We apologize for the inconvenience experienced regarding the cleanliness of your room. Your feedback is important, and it will be addressed promptly. The team is committed to maintaining high standards, and we appreciate your input.Sincerely,Reuben MedinaResort Manager
by A verified traveler from EAGLE MOUNTAIN
Posted 21 Nov 2024
Lots of walking around a large property. Very pleasant, with lovely gardens.
Comment from Hotel Management
23 Nov 2024 by TownandCountry, Hotel Management
Hi Patricia,We appreciate your kind words about walking around our expansive property with beautiful gardens. Your feedback means a lot to us. We look forward to your next visit for another enjoyable experience at our resort!Kind Regards,Reuben MedinaResort Manager
by A verified traveler
Posted 20 Nov 2024
Tai & Angel at rhe reception desk, not friendly. They were too tired to answer questions. Were indifferent. Not welcoming.
Comment from Hotel Management
22 Nov 2024 by TownandCountry, Hotel Management
Hi Monica,We regret to hear about your experience at the reception desk. We apologize for the lack of friendliness and responsiveness displayed. Your feedback is crucial to us, and we will address this internally to ensure a warm and attentive service for all our guests. Thank you for sharing your concerns.With Gratitude,Reuben MedinaResort Manager
by A verified traveler
Posted 19 Nov 2024
It’s ok for the price. Nice pool and lobby, the buildings are yucky.
Comment from Hotel Management
19 Nov 2024 by Chris Medina | Director of Guest Services, Hotel Management
Good afternoon, Thank you for taking the time to share your feedback with us and apologize that we fell short of our commitment to extend a rewarding stay. If there is anything else we can do to be of assistance, please let us know. Thank you,
by A verified traveler
Posted 18 Nov 2024
The property had a lot of activities for children and adults. Very friendly staff and great food options.
Comment from Hotel Management
19 Nov 2024 by TownandCountry, Hotel Management
Hi Janet,We appreciate your positive feedback and the 5-star rating you awarded us. It's fantastic to hear that you enjoyed the variety of activities for both children and adults, the friendly staff, and the delicious food options. Your insights are invaluable to us. We eagerly anticipate your next visit for more delightful experiences.With Gratitude,Reuben MedinaResort Manager
by A verified traveler
Posted 16 Nov 2024
We really like the area near old town.
Comment from Hotel Management
19 Nov 2024 by TownandCountry, Hotel Management
Hi Julio,Thank you for the wonderful 5-star rating! We are delighted that you appreciate our proximity to Old Town San Diego. Having a trolley stop just steps from the resort also makes for convenient trips to Little Italy, Downtown and more. Please come back soon for another excellent experience.Kind Regards,Reuben MedinaResort Manager
