Ratings based on 1,044 Verified Reviews
2.9 Room cleanliness
3.6 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
I'm so glad we only had to stay one night. It was dirty and literally everything was gross. The pool and Jacuzzi looked like a murkey swamp. There was only 1 elevator at the end of the building making everyone walk a long way and wait or use the stairs. The furniture in the room was old , tarered and turn. The towels were hard, stained and they only provided one wash cloth. The phone was missing several buttons. There were ROACHES in the room. The tub didn't have a stopped to hold the water in, the toilet was constantly running. It was pet friendly , but there was no pet relief area, so people were letting their dogs go to the perimeter of the parking lot and not cleaning up after them. It was the worst. I'll never stay in that roach motel again. Pat a little more and stay across the street at the best Western it has to be better!
Comment from Hotel Management
28 Nov 2024 by Management, Hotel Management
Thank you for your review, we appreciate your feedback.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Management, Hotel Management
Thank you for your review, we appreciate your feedback.
by A verified traveler
Posted 21 Nov 2024
We were in town for the night. It's an older Hotel but it was fairly nice. Rooms were clean and tidy. Parking was easy and not far from my room. The one thing that made me want to come back was the customer service. The front desk was super helpful and knowledgeable when I checked in. The exact same way when we checked out with a different employee. We would stay here again.
Comment from Hotel Management
28 Nov 2024 by Management, Hotel Management
Thank you for your review, we appreciate your feedback.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Can be more comfortable and clean
Comment from Hotel Management
28 Nov 2024 by Management, Hotel Management
Thank you for your review, we appreciate your feedback.
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Its cheap but ghetto, you pretty much get what you pay for. The front desk staff at night was sweet and very helpful.
Comment from Hotel Management
28 Nov 2024 by Management, Hotel Management
Thank you for your review, we appreciate your feedback.
by A verified traveler
Posted 4 Nov 2024
The late night front desk attendant, young Latina woman with blue in her hair provided exceptional service! SO helpful and nice!
by A verified traveler
Posted 2 Nov 2024
Very noisy guests throughout the entire night. Unable to sleep felt very unsafe.
Comment from Hotel Management
28 Nov 2024 by Management, Hotel Management
Thank you for your review, we appreciate your feedback.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Management, Hotel Management
Thank you for your review, we appreciate your feedback and hope you stay with us again in the future.
