Ratings based on 51 Verified Reviews

4.0 out of 5
100% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 10 Sep 2023 on Wotif
A lovely location and relatively good value for money, but the Rainforest rooms themselves are very tired and long overdue for a reno. No powerpoints next to the beds is a real pain, and would take 5 mins for an electrician to install. Note that the Rainforest rooms are in a separate facility away from the reception/bar/restaurant/beachfront rooms, which I'm sure are much nicer. Staff were great and the meals at Buko are excellent.
4 out of 5
by A verified traveler

Posted 5 Jul 2023 on Wotif
NICE STAY.
2 out of 5
by A verified traveler

Posted 26 Jun 2023
I booked and stayed in the rainforest room, this section of the resort is across the road from the beach rooms. The rainforest rooms should be demolished/ condemned. Toilet blocked up every afternoon, sliding doors to patio did not close tight leaving a gap at the top of the doors. Peeling paint on ceilings and bath tub. Stayed 3 nights and was told by staff that Rainforest Rooms do not receive a mid stay freshen up. As a local to the Far North, I won’t be booking these rooms again. On a plus side the bed was comfy and the water was hot in the shower.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jun 2023 on Wotif
3 out of 5
by A verified traveler

I night stopover

Posted 4 Jun 2023 on Hotels
We stayed in the cheaper rainforest part of the resort, beautiful garden and quiet, hard to figure out where to park , drove past a few time before we figured out entrance, too tight to angle park outside our room so went out the front and parked on grass. Mirror had toothpaste splattered on it , but the bed was the worst bed I have ever slept on , it dipped in the middle and made creaking noises and kept pinging ever time I moved , so bad . The breakfast was nice after the confusion on if I had paid or not through 3 staff members, I had paid the evening before on a check in . anyway probably will stay again but not in the rainforest side 😳
5 out of 5
by A verified traveler

Big room with nice outlook

Posted 27 May 2023 on Hotels
Very peaceful rainforest style lookout from generous room.
4 out of 5
by A verified traveler

Intransit accommodation

Posted 14 May 2023 on Hotels
Food great as always. 1st time in a more cost effective room as overnight stay only. Room was better than anticipated. Room has had a revamp, bathroom revamp best as able without a new one. Confusion on leaving regarding our costs due. Additional amount charged 2 hrs after departure without notification. Not disputing the fee though a phone call or message would have been appreciated.
5 out of 5
by A verified traveler

Posted 3 May 2023 on Wotif
Great service and wonderful atmosphere.
5 out of 5
by A verified traveler from Kerang

Posted 3 May 2023 on Wotif
Great location Great rates!
5 out of 5
by A verified traveler

Posted 2 May 2023 on Wotif
Good location
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