Ratings based on 386 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Great location, near restaurants and shopping, close to the interstate
Comment from Hotel Management
15 Nov 2024 by Team Courtyard, Hotel Management
Daniel- We appreciate you taking the time to review our hotel. We're glad to see that you enjoyed! We look forward to seeing you again soon.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Team Courtyard, Hotel Management
Barbara- Thank you for taking the time to rate your stay with us. We hope to see you again soon!
by A verified traveler
Posted 4 Nov 2024
Close to ND
Comment from Hotel Management
4 Nov 2024 by Team Courtyard, Hotel Management
Ignacio- Thank you for taking the time to rate our hotel. We look forward to seeing you again soon!
by A verified traveler from Upper Marlboro
Posted 22 Oct 2024
location
Comment from Hotel Management
28 Oct 2024 by Team Courtyard, Hotel Management
Pamela, Thank you for taking the time to rate your stay. We look forward to seeing you again soon.
by A verified traveler from Burnsville
Posted 17 Oct 2024
The woman at Check in was great! I think her name was Kim
Comment from Hotel Management
21 Oct 2024 by Team Courtyard, Hotel Management
Kathleen- Thank you so much for taking the time to provide the feedback from your stay! We do have some great associates on property! We look forward to seeing you again soon.
by A verified traveler
Posted 14 Oct 2024
Hotel is dated, not very clean, no body wash and below Courtyards that I’ve stayed in before.
Comment from Hotel Management
14 Oct 2024 by Team Courtyard, Hotel Management
Brian- Thank you for taking the time to review your recent stay with us. I'm sorry that you felt that the hotel was dated. We are working with our ownership on our upcoming renovation. We hope to see you again soon.
by A verified traveler
Posted 3 Oct 2024
Dirty pillow cases
Comment from Hotel Management
3 Oct 2024 by Team Courtyard, Hotel Management
Antonyo- Thank you for taking the time to provide your feedback from your recent stay. I do apologize that you experienced an issue. We will review your comments with housekeeping team. We look forward to seeing you again soon.
by A verified traveler
Posted 26 Sep 2024
Needs to update rooms but good location, and Portillos is right across the street. OMG so good!
Comment from Hotel Management
26 Sep 2024 by Team Courtyard, Hotel Management
Antonyo- Thank you for taking the time to review your recent stay with us. There are a number of great restaurants locally that our guests can enjoy! We hope to see you again soon.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Team Courtyard, Hotel Management
Jimmy- Thank you for taking the time to provide your feedback from your recent stay. We look forward to seeing you again soon.
by A verified traveler
Posted 20 Sep 2024
This is probably the worst Courtyard Marriot that I have been. I was in town for work, checked in around 10pm very tired after a 4 hours flight.
Mold in curtain showers, toilet filthy with little poop not flushed, trash cans had no trash bags then the check in clerk over charged me $130 that I had to wait days to be reversed. NEVER again. Manager was to call for the refund, no calls. I’m have pictures of all the nasty that I mentioned
Comment from Hotel Management
23 Sep 2024 by Team Courtyard, Hotel Management
Emmanuel- I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
