Ratings based on 981 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Staff was friendly; the bed was comfortable, the hotel was showing its age. When talking to the manager, he was telling us about some of the ongoing maintenance and upgrades. I would stay there again.
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler from Harrisonburg
Posted 18 Nov 2024
I have stayed in quite a few hotel in Mishawaka and this one is the best.
Very good staff, And they just put down new carpet in the hall ways on the first floor.
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
by A verified traveler
Posted 15 Nov 2024
The staff was very friendly. The hotel was clean and the beds were comfortable.
Comment from Hotel Management
17 Nov 2024 by Allen, Hotel Management
We really appreciate your recent stay with us and your kind words about our staff and our facility . We look forward to seeing you in the future.Regards, Allen Duncan General Manager
by A verified traveler
Posted 10 Nov 2024
Great for a Notre Dame football weekend! They even have a shuttle bus. In an area with lots of dining choices.
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 1 Nov 2024
Good area, everything else is disgusting (Including the Italian old guy at check-in). I ended up leaving early.
Comment from Hotel Management
2 Nov 2024 by GM, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 1 Nov 2024
Good
Comment from Hotel Management
2 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
by A verified traveler
Posted 27 Oct 2024
Staff was very friendly!!!
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for staying with us. We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services. It will be a pleasure to hear your feedback about the room and services of our hotel. Looking forward to having you in our hotel soon.GM
by A verified traveler
Posted 27 Oct 2024
Our shower and sink were very slow to drain. Some excessive noise from other rooms. Place is clean though. Check in was easy.
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for staying with us. We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services. It will be a pleasure to hear your feedback about the room and services of our hotel. Looking forward to having you in our hotel soon.GM
by A verified traveler
Posted 27 Oct 2024
we have stayed here many times on our travels and will visit here again. Everything was excellent.
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for staying with us. We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services. It will be a pleasure to hear your feedback about the room and services of our hotel. Looking forward to having you in our hotel soon.gm
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
