Ratings based on 327 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Montclair
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Cris N, Hotel Management
Dear Lisa,Thank you for sharing your review with us. At Residence Inn Fort Myers Gulf Coast Town Center, we strive to ensure every guest feels welcomed and leaves with a positive experience. I am truly sorry that we fell short of meeting your expectations during your recent stay.We value your feedback and will use it to improve our services. I hope you will give us another opportunity to provide you with the exceptional experience you deserve.We look forward to welcoming you back in the future.Warm regards,Cris Nunez, JrAssistant General Manager
by A verified traveler
Posted 19 Nov 2024
staff very welcoming
Comment from Hotel Management
19 Nov 2024 by Cris N, Hotel Management
Hello Michael,Thank you for your review. I’m delighted to hear that our staff made you feel welcome! We appreciate your feedback and look forward to serving you again in the future.Best regards,Cris Nunez JrAssistant General Manager
by A verified traveler from Batavia
Posted 15 Nov 2024
Excellent hotel. Would definitely stay here again.
Comment from Hotel Management
16 Nov 2024 by Cris N, Hotel Management
Hello John Michael,Thank you for your wonderful feedback. We are thrilled to know that you found our hotel excellent and even more delighted to hear that you plan to return.Providing exceptional service and a memorable experience is our top priority, and your kind words motivate us to continue delivering the best to our guests.We look forward to welcoming you back in the near future. Warm regards,Cris Nunez, JrAssistant General Manager
by A verified traveler
Posted 3 Nov 2024
I prefer to stay at Marriott hotels because they hold the same consistent high standard. Everyone was very professional and courteous.
Comment from Hotel Management
4 Nov 2024 by Cris N, Hotel Management
Dear Jackie,Thank you for sharing your experience with us! We're thrilled to hear that you prefer Marriott hotels and that our consistent high standards continue to meet your expectations. It’s wonderful to know that you found our team professional and courteous throughout your stay.Your feedback means a lot to us, and we look forward to welcoming you back in the future. Warm regards,Cris Nunez JrAssistant General Manager
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Cris N, Hotel Management
Dear Andrew, Thank you for your review. We are happy to hear that you enjoyed your stay with us, and we hope to welcome you again soon!Regards, Cris Nunez, Jr. Assistant General Manager
by A verified traveler
Posted 27 Oct 2024
Clean and very nice staff. Breakfast was very good too.
Comment from Hotel Management
28 Oct 2024 by Cris N, Hotel Management
Hello jd,Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you enjoyed your stay and appreciated our clean accommodations, friendly staff, and breakfast offerings. Ensuring a positive experience for each of our guests is our top priority, and it’s always wonderful to hear when we’ve succeeded.We look forward to welcoming you back on your next visit.Warm Regards, Cris Nunez JrAssistant General Manager
by A verified traveler
Posted 19 Oct 2024
Very clean, good breakfast included in the stay and with a delicious smell
Comment from Hotel Management
21 Oct 2024 by Cris N, Hotel Management
Hello Taimy,Thank you for taking the time to share your feedback with us! We are thrilled to hear that you found our hotel very clean and enjoyed our delicious breakfast.Your comments are greatly appreciated, and we look forward to welcoming you back on your next visit!Best regards,Cris Nunez JrAssistant General Manager
by A verified traveler
Posted 14 Oct 2024
It was perfect for the night!
Comment from Hotel Management
15 Oct 2024 by Cris N, Hotel Management
Hello Kathryn,Thank you for taking the time to share your experience regarding your recent stay at our hotel. We’re thrilled to hear that you had a perfect night!Your feedback is invaluable to us, and we’re delighted that our efforts contributed to your enjoyable visit. We look forward to welcoming you back soon!Best Regards,Cris Nunez, Jr Assistant General Manager
by A verified traveler
Posted 7 Oct 2024
Great stay
Comment from Hotel Management
7 Oct 2024 by Cris N, Hotel Management
Dear John,Thank you for your feedback! I’m glad to hear that your stay was great. We appreciate your support and hope to welcome you back soon!Best regards,Cris Nunez Jr. Assistant General Manager
by A verified traveler
Posted 2 Oct 2024
Staff was so helpful and friendly. Breakfast was good and facility was very clean, updated and well maintained.
Comment from Hotel Management
3 Oct 2024 by Cris N, Hotel Management
Hello Robert,Thank you for your feedback! We’re thrilled to hear that our staff was helpful and friendly during your visit. It’s great to know that you enjoyed our breakfast and found our facilities clean, updated, and well-maintained.We strive to provide the best possible experience for our guests, and your kind words affirm that we are on the right track.We look forward to welcoming you back soon!Best regards, Cris Nunez, Jr Assistant General Manager
