Ratings based on 535 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Very good for solo travelers
Comment from Hotel Management
11 Nov 2024 by Warm regards, Jean Guest Experience Manager., Hotel Management
Dear Gabriel, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.
by A verified traveler from KLANG
Posted 8 Oct 2024
clean and convenient
Comment from Hotel Management
10 Oct 2024 by Warm regards, Jean Guest Experience Manager., Hotel Management
Dear Yong Jian , Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.
by A verified traveler
Posted 5 Oct 2024
Nice spacious room
Comment from Hotel Management
7 Oct 2024 by Warm regards, Jean Guest Experience Manager, Hotel Management
Dear Jennifer Fang Ni, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.
by A verified traveler
Posted 24 Sep 2024
A very good hospitality give to the guest
Comment from Hotel Management
24 Sep 2024 by Warm regards, Jean Guest Experience Manager., Hotel Management
Dear Gabriel, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.
by A verified traveler from Kolkata
Posted 23 Sep 2024
This hotel has got all amenities and it is best for couples for a peaceful visit from anywhere around the world.
Mr Sapuan from F and B department is the best person and overall staff also very good.
You should try their ala carte menu specially chicken tarioke
Comment from Hotel Management
24 Sep 2024 by Warm regards, Jean Guest Experience Manager, Hotel Management
Dear Vijay, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.
by A verified traveler
Posted 22 Sep 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by Warm regards, Jean Guest Experience Manager., Hotel Management
Dear Mary, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future.
by A verified traveler
Posted 19 Sep 2024 on Hotels
Comment from Hotel Management
21 Sep 2024 by Warm regards, Jean Guest Experience Manager., Hotel Management
Dear Kim, We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you.
by A verified traveler
Under staffed
Posted 17 Sep 2024 on HotelsThe hotel is under staff do check in took a long time. There were 4 different families staying & we all had different issues. Rooms are made really late. There is no partition in the shower so everything gets wet. The key stopped working after 2 days. The sir cond was not working & they had to change room. overall the stay wasn't that pleasant.
Comment from Hotel Management
18 Sep 2024 by Warm regards, Jean Guest Experience Manager., Hotel Management
Dear Kim Lean, We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you.
by A verified traveler from Calgary
Posted 11 Sep 2024
I like the Pullman hotel. The only disappointment is no more tooth brush available and the man cooking eggs at breakfast is bad at it. Should be dishwasher.
Comment from Hotel Management
18 Sep 2024 by Warm regards, Jean Guest Experience Manager., Hotel Management
Dear Barry, We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you.
by A verified traveler from Perth
Posted 17 Aug 2024
Inhouse multi-storey carpark which helps if you have an expensive vehicle. Check-in can be improved as it is quite busy, the room is unavailable until 4 pm, was upgraded to a bigger room which was nice! Very big room with a dining table and a big fridge. Overall a pleasant stay.
Comment from Hotel Management
17 Aug 2024 by Warm regards, Jean Guest Experience Manager., Hotel Management
Dear Ernest, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.
