Ratings based on 12 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2023
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Comment from Hotel Management
24 May 2023 by Ava, Hotel Management
Hey, Saiful! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava
by A verified traveler
Posted 26 Feb 2023
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Comment from Hotel Management
7 Mar 2023 by Lisa, Hotel Management
Thanks for rating us superbly, Amalenna! Glad to know that you loved our services :) Regards, Lisa
by A verified traveler
Wrong time wrong situation
Posted 19 Apr 2020 on Hotelsi dont know what to say..because i for me overall is ok..maybe im just in the wrong time and situation..Im stuck in miri because of the covid19 n lockdown issue..my flight back to kl cancel and i was asked to quarantine myself in the place where I was staying ... at the start of my stay at the meritz hotel for 1 weeks but I have to move out and look for another hotel because they had closed their hotel due to covid19 issue and I had to find a hotel that was still operating and at that time only dragon hotel is still open ... but in limited circumstances ... it would be unfair for me to comment on this hotel in the face of global issues such as the corona virus issue and I believe hotel management is also unable to do anything go wrong.. so to me everything is good and perfect ..
Comment from Hotel Management
20 Apr 2020 by OYO, Hotel Management
Thank you so very much, Delighted to know you loved our services. Keep giving us the opportunity and we assure you to never let you down. Regards, Nini
by A verified traveler
Good
Posted 19 Apr 2020 on Hotels👍
Comment from Hotel Management
20 Apr 2020 by OYO, Hotel Management
Thanks for your kind words of appreciation. Have a wonderful day! Regards, Nini
by A verified traveler
Good
Posted 19 Apr 2020 on HotelsOk
Comment from Hotel Management
20 Apr 2020 by OYO, Hotel Management
Thank you for rating us super! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Nini
by A verified traveler
Posted 4 Apr 2020 on Hotels
I stayed in room 1102 ..broken side table and no housekeeping,only exchange towel..
Comment from Hotel Management
7 Apr 2020 by Bella, Hotel Management
Thank you so much for your ranking and valuable reviews. We have duly acknowledged your input and we ensure a better stay in the future.Regards, Bella!,
by A verified traveler
Posted 10 Mar 2020 on Hotels
Value for money accommodation with adequate facilities
Comment from Hotel Management
12 Mar 2020 by Bella, Hotel Management
Thanks for the love, Your review made our day. We hope to amaze you consistently with our services. Regards, Bella!
by A verified traveler
Posted 5 Mar 2020 on Hotels
hospitality need to improve
Comment from Hotel Management
8 Mar 2020 by OYO, Hotel Management
Hi, Davy! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Nini!
by A verified traveler
Posted 24 Jun 2019
Air-conditioner seem to be old and need to replace, hair dryer not provided, bathroom slipper also not available, pillow are to soft and not comfortable, TV reception also poor and not viewable, room not properly inspect before guess arrive, air-cond not functioning well. Bed matress to hard and cause back pain.Socket for Hot water also not sufficient. tooth patch & brush should be provide. And writing sit not enough space.
Overall.. out of 5 I suggest 2.5 ratting..
Keep improve
Comment from Hotel Management
26 Jun 2019 by Cheshta, Hotel Management
Hi, As per the feedback, it seems that your stay with us has not been up to the mark, however, we'll definitely improvise our services with our continuous efforts. Do give us another chance and we'll ensure that you'd experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Cheshta
by A verified traveler
Posted 16 Jun 2019
Comment from Hotel Management
26 Jun 2019 by Cheshta, Hotel Management
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, Cheshta
