Ratings based on 4 Verified Reviews
1.7 Room cleanliness
2.0 Service & staff
2.5 Room comfort
1.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jul 2024
Arrived at hotel past midnight, and was welcomed by a 'receptionist' wearing just his brief. Smelly and not clean. Decided not to stay there.
Comment from Hotel Management
15 Jul 2024 by Barbara, Hotel Management
Hello, Khairul! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
by A verified traveler
Posted 16 Oct 2023
Comment from Hotel Management
23 Jan 2024 by Ammy, Hotel Management
Hi, Esther! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
by A verified traveler
Posted 12 Aug 2022 on Hotels
great location
Comment from Hotel Management
20 Aug 2022 by Ammy, Hotel Management
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
by A verified traveler
Posted 2 Sep 2021 on Hotels
It’s just okay. Just need a lot improvement. The room is not as clean as we thought since it’s OYO (we have high expectations).
Comment from Hotel Management
18 Sep 2021 by Amina, Hotel Management
Sorry for the inconvenience, Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Amina!
