Ratings based on 202 Verified Reviews

4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2024
4 out of 5
by A verified traveler

Posted 9 Mar 2024
Still well kept
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Feb 2024 on Hotels
4 out of 5
by A verified traveler

Posted 24 Jun 2023
The bed was a bit stiff/hard for me as I woke up with stiff back every morning I was there. The swimming pool area could do with some greenery around the place as it looked neglected.
3 out of 5
by A verified traveler

Posted 28 Apr 2023
room was small
3 out of 5
by A verified traveler

Posted 7 Mar 2023
The hotel is far from shoping center it is so quiet place, the bed have a hairs from previous client.. The shops around it close early...which make so bored...
4 out of 5
by A verified traveler

Posted 3 Feb 2023
Comfortable
5 out of 5
by A verified traveler

Posted 15 Jan 2023
Excellent front desk service. Room clean and tidy. BUT, the breakfast including the dim sum was terrible compared to my last stay before the pandemic
Comment from Hotel Management
16 Jan 2023 by Remmond J., Hotel Management
Dear Sim Kee,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are sorry for the experience you have during staying at imperial Palace Hotel, Miri. We have taken note on your feedback and forward the feedback to our management and related department for improvement. We hope that we will be able to serve you more better in future.Take care and stay safe.
4 out of 5
by A verified traveler

Posted 17 Jan 2022
Lovely standard hotel. Some rooms need their waterflow fixed.
4 out of 5
by A verified traveler

Posted 28 Dec 2021
The staff was nice and friendly.
Comment from Hotel Management
8 Jan 2022 by RJR, Hotel Management
Dear Mr Dominic, Greeting from Imperial Palace Hotel, Miri. We are overjoyed that our staff made your stay so memorable. Hoping that we can serve you more in future. Stay safe always.