Ratings based on 13 Verified Reviews

4.0 out of 5
75% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2024
3 out of 5
by A verified traveler

Posted 2 Jan 2024
Bersih but bagi customer bawa sendiri sabun syampoo and toiletries. Tidak dibekalkan. Hati-hati ketika masuk or keluar lift kerana lift mudah Tertutup dengan cepat dan kena alert dgn button. Toilet lampu malap bagi bilik 302. Overall the better place, grow the business in future. See you again when I see you. Thanks for place and service.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Feb 2020
4 out of 5
Recommended
for Everyone
by A verified traveler

Closed to restaurant

Posted 18 Sep 2018
Hotel room are clean and nice. Staff are helpful and polite. Good location near restaurant
Comment from Hotel Management
20 Sep 2018 by CitiHotel, Hotel Management
Thank you for your review. We hope to see you again in the future.
5 out of 5
by A verified traveler from Malaysia

Posted 10 Aug 2018
Excellent staffs service. Very chic and nice hotel.
Comment from Hotel Management
19 Aug 2018 by CitiHotel, Hotel Management
Thank you for your review. We hope to see you again in the future.
5 out of 5
by A verified traveler

satisfactory..

Posted 19 Jan 2018 on Hotels
the room was very clean and the staff were very friendly... since we were there for visiting our sibling in hospital.. the hotel provided transport for free to the hospital.. tqvm
Comment from Hotel Management
23 Jan 2018 by CitiHotel, Hotel Management
Thank You so much for your reviews.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miri

Nice n peaceful weekend

Posted 12 Jan 2018
Nice place... reasonable price and comfortable stay
Comment from Hotel Management
18 Jan 2018 by CitiHotel, Hotel Management
Thank you so much.
3 out of 5
by Chai

Nice stay, shower room a bit smelly

Posted 4 Oct 2017 on Hotels
The shower room a bit smelly probably the drainage system not so good. Overall stay is nice. Suitable for those who have transport
5 out of 5
by Mickey

Clean and new

Posted 22 Feb 2017 on Hotels
Only the air con located wrong place in the room, need 1 hour to let the room cold . Bathroom have a type of chemical smell
4 out of 5
by haziaah

Posted 9 Jan 2017 on Hotels
not bad for a budget hotel