Ratings based on 1 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
1 night stay Mirdif
Posted 2 Sep 2019 on HotelsThe overall stay was very good. The J5 team was very accommodating and made the experience extremely good.
The only downside was that the AC in the main hall was not working properly and it got quite hot. Besides that all was very good and extremely clean. Highly recommend this place
Comment from Hotel Management
22 Sep 2019 by J5 Holiday Homes, Hotel Management
Dear Valued Guest,
Thank you for taking your time sharing your feedback on your recent stay.
We're delighted to hear that your overall experience was great. Thank you for the high rating and recommendations. Pleased to hear also that the team were able to delight you with their hospitality and service. Your kind words will definitely motive them more in providing excellent service.
For the main hall air conditioning, we are very sorry the inconvenience this have caused. I would like to assure you that we will be looking into this matter.
We hope to see you again soon and please do not hesitate to let me know if I can be of any assistance with your future stays.
Kind regards
Neil Fernandes
Hotel Manager