Ratings based on 270 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
I give this location all the stars, the staff already feels like family. They always welcome me and my family with open arms. I have nothing negative to say about the place everything is honestly amazing. If you are planning on going to Cuba and you are looking for a place where you feel safe, comfortable and relax… this is definitely it!!
Comment from Hotel Management
21 Oct 2024 by Gloria , Hotel Management
Thank you very much and we hope to see you again
by A verified traveler
Posted 20 Oct 2024
Should improve internet quality. Overall everything was great
Comment from Hotel Management
20 Oct 2024 by Gloria , Hotel Management
Thank you for staying with us and unfortunately this is the internet service that Cuba offers and it is absolutely not the same as any other country in the world we hope to see you again soon
by A verified traveler
Posted 17 Oct 2024
All the staff members were welcoming and friendly and willing to assist. The place is very clean and tidy and quiet.i felt safe definitely i will come back
Comment from Hotel Management
17 Oct 2024 by Gloria , Hotel Management
Thank you very much and see you soon
by A verified traveler
Posted 20 Jul 2024
I liked everything about the property. The staff was very helpful and attentive
Comment from Hotel Management
21 Jul 2024 by Gloria , Hotel Management
Hi Evelyn thank you very much
by A verified traveler
Posted 7 May 2024
Very good
Comment from Hotel Management
7 May 2024 by Gloria , Hotel Management
Thank no very much
by A verified traveler from Nassau
Posted 2 May 2024
This was the best value for money accommodation that I and my wife had in Havana. The place was clean, the staff was friendly and easy to communicate with, there was constant Wi-fi included (which you will appreciate more when you arrive on the island), and the area is central to enjoy a well rounded experience. The Beach is a walk away, Downtown is a $10 taxi away, there are local food options within 10 minutes of walking. The restaurants around serve mostly International foods, Distinto has the best chicken burger that I ever had. There is an Italian restaurant not far away (did not try it), and there are local options on the same road for a great price. There are also convenience stores on the same road, there is also a fruit and vegetable market on the same road too. We only stayed there for 1 night on the way out of Cuba, but it would be my main place to stay on my next trip to Havana. Excellent Place
Comment from Hotel Management
2 May 2024 by Gloria , Hotel Management
Hello, we are very happy that you stayed with us and we are even happier that you had a great time and we hope to see you again again. Best regards and a hug from all our staff.
by A verified traveler
Posted 15 Apr 2024 on Hotels
Comment from Hotel Management
16 Apr 2024 by Gloria , Hotel Management
Thank you very much
by A verified traveler
Posted 10 Apr 2024
All is very good
Comment from Hotel Management
10 Apr 2024 by Gloria , Hotel Management
Thank you very much
by A verified traveler
Posted 25 Mar 2024
Excelente lugar muy limpio, el personal muy atento. Un lugar en el. Uso volvería nos encantó.
Comment from Hotel Management
25 Mar 2024 by Gloria , Hotel Management
Muchas gracias por su comentario
by A verified traveler
Posted 24 Mar 2024
What a great experience. We had a group of 8 travelers stranded by a cancelled flight on Santa Clara. Headed to Havana via taxi to get better optional flights. Found this gem on Expedia. The property was perfect, breakfast was delicious and the staff overwhelmed us with kindness and hospitality.
Comment from Hotel Management
25 Mar 2024 by GLORIA , Hotel Management
Thank you very much jhoon see you soon
