Ratings based on 3,443 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Would not stay again
Comment from Hotel Management
25 Oct 2024 by Internet Specialist, Hotel Management
We appreciate you taking the time to share your experience of your recent stay. We take our guest input very seriously and are disappointed we did not meet your expectations.
by A verified traveler
Posted 22 Oct 2024
Was bugs in the rooms asked them to to come fix things that where broken said they would and never showed up.
Comment from Hotel Management
22 Oct 2024 by Internet Specialist, Hotel Management
Thank you for taking the time to share your experience during your recent stay at Sandestin Golf and Beach Resort. We are very sorry to hear we did not meet your expectations. What you experienced is certainly not the standard at Sandestin, nor is it acceptable. We appreciate you sharing this information as we use all of our guest's comments to improve our daily operations and service to our guests. Your comments have been shared with the appropriate departments so we may make the necessary improvements. Again, we apologize for the inconvenience you experienced during your recent stay. Your business is critical to us, and we hope you will give us another opportunity to provide you exceptional service in the future. Warm Regards, Sandestin Vacation Rental Specialist
by A verified traveler
Posted 22 Oct 2024
We loved all the options within the resort with things to do and places to eat!
Comment from Hotel Management
22 Oct 2024 by Internet Specialist, Hotel Management
Thank you for taking the time to provide a review of your recent stay at Sandestin Golf and Beach Resort! We are thrilled that you love all we have to offer across our 2,400 acres. There is much to do from the beach to the bay and we look forward to welcoming you back for many years to come.
by A verified traveler from Riverview
Posted 12 Oct 2024
The resort outside looks wonderful! Inside looks very old, nothing updated, furniture very old, bathroom very old, room was clean but looks very old and smells like mold and dirt. We have to run away from hurricane Milton, and we travel more then 6 hours to get there, because our son is allergic to pets, so nothing closer to us was not pets allowed. We read online that this property was not per allowed, we saw also on the entrance door a sticker which says that “Not pet allowed “ and guess what, the property was full of dogs. So we have to check out immediately, and we request refund. We are still waiting for them response.
Comment from Hotel Management
13 Oct 2024 by Wyatt Stone, Hotel Management
We are very sorry to hear of the challenges with your recent stay. We take guest input very seriously and will share your experience with our Operations Team.
by A verified traveler
Posted 11 Oct 2024
Clean, friendly staff
Comment from Hotel Management
11 Oct 2024 by Sydney Carter , Hotel Management
Thank you for providing a review of your recent stay at Sandestin Golf and Beach Resort. We are very happy to hear you enjoyed your time with us and that you were provided with service that met your expectations. We look forward to welcoming you back for many years to come.
by A verified traveler
Posted 10 Oct 2024
When we checked in at the welcome center and given our keys and supposed directions the directions were incomplete and incorrect. We noticed we weren’t the only ones looking for the building we were looking for since they were trying to turn into an entrance that was for golf carts only as we had. Also when parking it was indicated for us to park in a parking garage on either floor one or two which was totally incorrect as we eventually found out we were to park in a parking lot.
The unit we were in was nice but totally crowded in the living area. Since it was on the second floor above the Wharf shopping area the outside lights were on all night and the primary bedroom didn’t have dark or blackout curtains. Made sleep uncomfortable. Our stay there was because we were getting away from hurricane Milton. Not the best experience for us.
At this point we would not recommend your facility.
Comment from Hotel Management
10 Oct 2024 by Wyatt Stone, Hotel Management
We appreciate you taking the time to share your experience of your recent stay. We take our guest input very seriously and are disappointed we did not meet your expectations.
by A verified traveler
Posted 9 Oct 2024
The views were fantastic. They were doing construction above us and was woken up by the drills. We knew the pool area was closed and under construction, but we were not notified of the construction above us. While we were there no on was working on the pool. It would of been nice to get comped a room or a discount off the next stay but when I checked out and complained about it the receptionist just said oh sorry about that. I would think that such a nice place would treat their guests better.
Comment from Hotel Management
9 Oct 2024 by Sydney Carter , Hotel Management
We appreciate you taking the time to share your experience of your recent stay. We take our guest input very seriously and are disappointed we did not meet your expectations.
by A verified traveler
Posted 9 Oct 2024
Unit was clean, excellent view, nice property.
Comment from Hotel Management
9 Oct 2024 by Sydney Carter , Hotel Management
Thank you for providing a review of your recent stay at Sandestin Golf and Beach Resort. We are very happy to hear you enjoyed your time with us and that you were provided with service that met your expectations. We look forward to welcoming you back for many years to come.
by A verified traveler
Posted 7 Oct 2024
The serenity is beyond compare.
Comment from Hotel Management
8 Oct 2024 by Sydney Carter , Hotel Management
Thank you for providing a review of your recent stay at Sandestin Golf and Beach Resort. We are very happy to hear you enjoyed your time with us and that you were provided with service that met your expectations. We look forward to welcoming you back for many years to come.
by A verified traveler
Posted 30 Sep 2024
Been here for the third time. We love Sandestin golf resort. Fun clean peaceful and close to Baytown and good restaurant. Will be back again.
Comment from Hotel Management
30 Sep 2024 by Internet Specialist, Hotel Management
Thank you for taking the time to provide a review of your recent stay at Sandestin Golf and Beach Resort! We are thrilled that you love all we have to offer across our 2,400 acres. There is much to do from the beach to the bay and we look forward to welcoming you back for many years to come.
