Ratings based on 851 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
There were cockroaches in the towels - tub would not drain. The staff was helpful in getting us another room but I really just wanted to leave and get my money back! There were homeless men sleeping around the pool area… it was terrible!
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 12 Aug 2024
by A verified traveler
Posted 15 Jul 2024
Smells very bad I had to buy scent candles to minimized, the bad smell in the room, The back door of the buildings unlock all the time.
by A verified traveler
Posted 8 Jul 2024
I love how close it was to the beach and how the property was very accomdating to its guests.
by A verified traveler from Cincinnati Ohio
Posted 8 Jul 2024
Bed bugs!!!!
by A verified traveler
Posted 5 Jul 2024
by A verified traveler
Posted 30 Jun 2024
by A verified traveler
Posted 30 Jun 2024
The elevator was broken for the full 7 days of stay! Front desk was rude the whole trip! Tv did not work! Toilet overflowed & was told sorry we only clean every 7!days
by A verified traveler
Posted 29 Jun 2024
The elevator was broken the whole week we were there. The front desk workers were very rude. The air do not work in the room. The tv did not work in the room. Requested for a room cleaning never got that. Was called while out for the day that we needed to switch rooms when we returned . Came to the front desk to switch rooms and the lady told us sorry we don’t have any rooms to switch y’all to. Husband goes upstairs only to find out we were locked out of our room. Lady down stairs once again has no idea why . Anyway horrible stay would not recommend and would not stay again
