Ratings based on 204 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Bad service. Place on the 4th floor between rooms with dogs.
Comment from Hotel Management
21 Nov 2024 by Andrew Bruhn, General Manager, Hotel Management
Hi LeClayton,Guest service is our number one priority at the Candlewood Suites in Minot. We are a pet friendly hotel and apologize for any inconvenience that the dogs have may caused you during your stay. When you brought the barking dog to our attention, we did call the guests room and rectified the situation. We also offered alternatives such as a room move and were waiting to hear back from you so you would have a comfortable stay. I have refunded one-night of your stay as a gesture of goodwill to acknowledge that there was an issue, and we tried to rectify it. We hope this will not prevent you from staying with us again. We hope to see you when your travels bring you back to the Minot area.
by A verified traveler
Posted 10 Nov 2024
Clean, convenient and safe
Comment from Hotel Management
11 Nov 2024 by Andrew Bruhn, General Manager, Hotel Management
Thank you for the great review of our hotel. We are glad you enjoyed your stay. We are excited to advise you that the property will be undergoing a property modernization starting in the winter of 2024. We hope to see you again when you’re travels bring you back to the Minot area!
by A verified traveler
Posted 31 Oct 2024
very friendly staff, large suites, decent hotel. good location
Comment from Hotel Management
31 Oct 2024 by Andrew Bruhn, General Manager, Hotel Management
Robert,Thank you for the great review of our hotel and our staff. It is our number one priority to provide the best experience possible. We are excited to advise you that the property will be undergoing a property modernization starting in the winter of 2024. We hope to see you again when you’re travels bring you back to the Minot area!
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Candlewood Suites Minot, Hotel Management
Thank you for the review of our hotel. I am sorry for the inconvenience you experienced during your stay. I would like to apologize on behalf of our entire team. We pride ourselves in providing excellent customer service and quality product but clearly fell short this time. We are excited to advise you that the property will be undergoing a property modernization starting in the winter of 2024. We hope to see you again when you’re travels bring you back to the Minot area! If I can be of further assistance, please contact me at 701.858.7700.Andrew BruhnGeneral Manager
by A verified traveler
Posted 4 Sep 2024 on Hotels
Comment from Hotel Management
4 Sep 2024 by Candlewood Suites Minot, Hotel Management
Thanks for the review of our hotel. We hope to see you again when your travels bring you back to the Minot Area!
by A verified traveler from Williston
Posted 7 May 2024
The staff is very kind, courteous and always make me feel as an invited guest. As a long term stay property the option to dine out or cook your own meals is a great advantage. The property is clean and amenities such as laundry room or in need of towels or trash bags is a phone call away. Looking forward to my next stay at Candlewood.
by A verified traveler
Posted 24 Apr 2024
Everything was good
by A verified traveler
Already someone in our room
Posted 13 Apr 2024 on Hotelsby A verified traveler from Williston
Posted 18 Mar 2024
The staff is very kind, courteous and friendly. Check in was quick and informative. My stay was for R&R, along with the amenities offered at Candlewood shopping and dining is a quick drive. Looking forward to my next stay at Candlewood Minot.
by A verified traveler
Posted 25 Feb 2024
