Ratings based on 956 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
The staff and facility were great! Easy check in, room was clean, everything worked great. The pool and hot tub were clean and accessible. The breakfast area and food were very clean and the food was good. The only issue is that the washers and dryers weren’t working.
by A verified traveler
Posted 17 Nov 2024
Seems like a nice choice for a stay
Comment from Hotel Management
18 Nov 2024 by Vivek, Hotel Management
Thank you for your positive review. We're glad to hear that you found us to be a nice choice for your stay. Your feedback is very important to us as we continue to enhance our services and facilities. We look forward to welcoming you back for an even better experience next time.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Vivek, Hotel Management
Thank you for your positive review. We're glad to know that you had a good stay with us. Your feedback is very important to us as we continue to enhance our services and facilities.We look forward to welcoming you back for an even better experience next time.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Vivek, Hotel Management
Thank you for your positive review. We're glad to know that you had a good stay with us. Your feedback is very important to us as we continue to enhance our services and facilities.We look forward to welcoming you back for an even better experience next time.
by A verified traveler
Posted 16 Nov 2024
Thanks for making our holiday enjoyable.
Comment from Hotel Management
18 Nov 2024 by Vivek, Hotel Management
Thank you so much for the wonderful review and perfect rating! We're delighted to hear that we could make your holiday enjoyable. Your positive feedback means the world to us, and we look forward to welcoming you back for another fantastic stay.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Vivek, Hotel Management
Thank you for your positive review and solid rating! We're delighted to hear that you had a good stay with us. Your feedback is very important to us as we continue to enhance our services and facilities. We look forward to welcoming you back for an even better experience next time.If there's anything specific you'd like to share or suggest for improvement, we're all ears!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Vivek, Hotel Management
Thank you for your review and your honest feedback. We're glad to hear that your stay was satisfactory, though we recognize there's room for improvement. Your comments are invaluable as we strive to enhance our services and ensure a better experience for all our guests. We hope you'll give us another chance to provide a more enjoyable stay in the future.
by A verified traveler
Posted 12 Nov 2024
The only upside to thing place was the price. I should’ve read more in depth of the reviews before I booked it and that was my mistake. I’m not sure what year the photos of this property were taken but they do not accurately depict the property currently. The pool and hot tub are in horrific shape, the hot tub wasn’t even operational the first 2 days we were there, the chemical smell was so strong my eyes are still burning! The cement and lining in and around the pool is all cracked and there is pieces of cement all over the pool floor. The rooms were somewhat clean, no carpeting to be found and the floors were super sticky. The air freshener in the room was nauseating, the sheets had cigarette burns on them and they only clean your room every 3 days, which was super convenient…. The staff was pretty brutal as well, but I’m seeing that is par for the course in this day and age. There was also an old mattress left in the hallway for the better part of 2 days. All in all this place is so poorly ran and kept it’s almost laughable. 10 out of 10 wouldn’t recommend it.
Comment from Hotel Management
13 Nov 2024 by nf, Hotel Management
Your feedback is of great value and we deeply regret to hear that your stay at Baymont by Wyndham Minot did not meet your expectations. Your detailed comments regarding the pool, hot tub, room conditions, and the service provided by our staff are duly noted.Providing our guests with a relaxing environment and an enjoyable stay is our utmost priority. Therefore, it is disheartening to learn of the inconveniences you had to experience. Ensuring the cleanliness and functionality of our facilities is part of our commitment to our guests and we're sorry to hear that you found these aspects lacking.Your experience certainly does not reflect the high standards that our hotel aspires to provide. We are committed to delivering hospitality at its best and continuously strive to improve our services and facilities.We look forward to having another opportunity to serve you better in the future.Best regards,Nortoria F
by A verified traveler
Posted 11 Nov 2024
Manager is inept and rude. Treats his employees like dirt. Yelling and berating them in public. We had a broken bed in our room. Spoke with him about fixing it. After 13 hours came back and our room was turned upside down. No new bed and the mattress off the other bed was standing on top of our bags. Night staffer then moved us twice because the first move was to a room that the carpet was soaking wet. Next day spoke with manager to get a refund. He refused. Offered us a discount on another stay. But wrote on the paper that that offer would expire in 2 months time. Had to get Expedia involved and then he agreed to refund one night. The property is in shambles as well. Broken floor tiles, drains that don't drain, grout pieces all over the bottom of the pool. No pool towels and we were told by housekeeping that we couldn't get towels for our room because they didn't have enough to stock all the rooms. Poorly managed. Poorly maintained. Just don't stay there. Spend your money elsewhere.
Comment from Hotel Management
13 Nov 2024 by nf, Hotel Management
Your feedback is of great value and we deeply regret to hear that your stay at Baymont by Wyndham Minot did not meet your expectations. Your detailed comments regarding the pool, hot tub, room conditions, and the service provided by our staff are duly noted.Providing our guests with a relaxing environment and an enjoyable stay is our utmost priority. Therefore, it is disheartening to learn of the inconveniences you had to experience. Ensuring the cleanliness and functionality of our facilities is part of our commitment to our guests and we're sorry to hear that you found these aspects lacking.Your experience certainly does not reflect the high standards that our hotel aspires to provide. We are committed to delivering hospitality at its best and continuously strive to improve our services and facilities.We look forward to having another opportunity to serve you better in the future.Best regards,Nortoria F
by A verified traveler from Humboldt
Posted 11 Nov 2024
Although it was conviently located, the bathroom light did not work. We were told they could not fix it. There was no microwave and it took 4 hours to get one When trying to plug it in we found cigarette butts behind the TV. The door slammed into the light. Tiles broken. Weird smell.
Comment from Hotel Management
13 Nov 2024 by nf, Hotel Management
It's disheartening to learn about your recent experience at Baymont by Wyndham Minot. Your stay certainly does not reflect the high standards we set for our establishment and the quality experience we aspire to provide our guests.Please accept our sincere apologies for the inconveniences you faced regarding the bathroom light and the delay in providing a microwave. Cleanliness and comfort are of utmost importance to us, and it's regrettable that we fell short this time.You should not have had to encounter cigarette butts behind the TV, and we assure you that this is not typical of our accommodations. We also understand your concerns about the door and the broken tiles. We greatly appreciate your feedback as it helps us identify areas in which we can improve.Should you choose to stay with us again, we look forward to providing you with the excellent experience that our valued guests usually enjoy and that you should have experienced during your recent stay.Best Regards,Nortoria F
