Ratings based on 139 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Spearfish
Posted 26 Oct 2024
We stayed at the Hotel Santa Lucia in Sept 2024. It's a beautiful boutique hotel. We loved everything about it, the chandeliers in the lobby, the roof top terrace, the bar & lounge, the gardens, the outdoor seating, and the restaurant. Breakfast is included with the cost of your room. They had a wide variety available each morning. We enjoyed eating our breakfast in the sunroom that is part of the restaurant. They had fresh fruit, fresh honey, cappuccinos, yogurts, pastries, delicious croissants, eggs, and much more. Our room was cozy & clean. I loved the sliding/tilt door that led to the balcony. We don't see windows/doors like that very often in America. All of the staff were friendly & helpful. Minori was clean and we felt very safe there. The hotel is a 2-min walk from the beach, restaurants & shops. Make sure you venture through all of the side streets. We didn't realize how many different shops & restaurants there were. The Amalfi Coast is beautiful, make sure you see it from the water! We rented a boat and took ourselves on a tour, it was beautiful! We will definitely stay at the Santa Lucia again! The hotel offers valet parking for a fee, which we took advantage of.
We wouldn't realize how important it is to use secured parking until a few days later when we were in PISA. A window in our rental car was smashed, & we were robbed of ALL of our belongings. We were there for 2 hours. So, beware - Use underground or secured parking!!
by A verified traveler
Posted 7 Oct 2024
Wonderful experience with our children from check in to check out they were very accommodating and it was great to stay here versus Amalfi or Positiano
by A verified traveler
Loved the 90's decor vibe
Posted 7 Oct 2024 on HotelsIf you want to time travel, then this is for you as it takes you straight back to the 1990's. Perfectly clean, comfortable bed, aircon works as expected, breakfast is good for being included and great location for your visit. Just a pity that the owner/manager lacks a heart and still charged me for the second room I had booked for friends who due to medical reason could not fly. the receptionist did ask but a very curt not pay for both rooms even though only my wife and I turned up and they charged for an empty room. I appreciate that the cancellation period had passed and the hotel was within its rights but the hotel was empty so grab the money was the attitude. Never mind won't stay again which is a shame as it's a decent time warp back to careless period of life
Comment from Hotel Management
7 Oct 2024 by Salvatore Sammarco, Hotel Management
Dear customers, in reference to your review, we would just like to inform you that we try to satisfy the requests of all our customers, but in the specific situation the cancellation of the other camera was only communicated to us upon your arrival and we had no way of being able to reoccupy the camera .Unlike what you stated, the hotel was full and there were only 2 single rooms with a single bed available, in the previous days we had to refuse other reservations.We do not believe we have done anything wrong and if you had canceled our reservation even 2 days before we can guarantee you that we would not have taken anything.Best regardsSalvatore SammarcoHotel Santa Lucia****
by A verified traveler
Posted 6 Oct 2024
Quite
by A verified traveler
Posted 7 Aug 2024
Great place with a great staff.
Comment from Hotel Management
15 Aug 2024 by salvatore sammarco, Hotel Management
Thanks for staying with us. We appreciate your feedbac k!
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
15 Aug 2024 by Salvatore Sammarco, Hotel Management
Thanks for staying with us. We appreciate your feedbac k!
by A verified traveler
Posted 7 Jul 2024
Comment from Hotel Management
15 Aug 2024 by Salvatore Sammarco, Hotel Management
Thanks for staying with us. We appreciate your feedbac k!
by A verified traveler
Posted 2 Jul 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Salvatore Sammarco, Hotel Management
Thanks for staying with us. We appreciate your feedbac k!
by A verified traveler
Posted 25 Jun 2024
Hotel accomodations were lovely, service great. Hotel is located on a busy thoroughfare, walking outside can be unsafe.
Comment from Hotel Management
15 Aug 2024 by Salvatore Sammarco, Hotel Management
Thanks for staying with us. We appreciate your feedbac k!
by A verified traveler
AMAZING stay in Minori
Posted 21 Jun 2024 on HotelsThis hoek wag in a fabulous location. The restaurant and free breakfast was wonderful. The staff were super helpful. We loved the balcony!!
Comment from Hotel Management
15 Aug 2024 by Salvatore Sammarco, Hotel Management
Thanks for staying with us. We appreciate your feedbac k!
