Ratings based on 522 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from International Falls
Posted 21 Sep 2024
Great breakfast staff was easy to communicate with.
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 17 Sep 2024
Lots of construction on the parking lot which made the area dusty and dirty and the parking limited.
All in all it was a nice place to stay, less than 10 minute walk from the Mall of America.
by A verified traveler
Posted 16 Sep 2024
great clean hotel with a wonderful breakfast
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 13 Sep 2024
by A verified traveler
Posted 10 Sep 2024
The property was over booked. When asking for information on what can be done, the person at the front desk was snippy. They ended up transferring us to another hotel and stated to come back the next day.
The next day I called and they stated that they transferred the entire stay over. I ask the front desk of the hotel they transferred us to and they stated no one called. I had to call several times throughout the day to get things finalized.
It was very stressful and I wasnt the only person dealing with this. I dont understand how a room I booked several months in advance could suddenly be overbooked.
by A verified traveler
Posted 8 Sep 2024
by A verified traveler
Posted 5 Sep 2024
Location was great! And it was a suite!
Comment from Hotel Management
5 Sep 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to submit a review, we truly appreciate it! We are glad to see you enjoyed your stay with us!
by A verified traveler
Posted 3 Sep 2024
